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Morning boys and girls, bear with me i am a 1st poster.
Many years ago my current partner got behind with her council tax payments (thanks to her gambling ex husband) as soon as she found out about it she contacted the council and sorted it out, or so she thought, a deal was agreed over the phone and she has paid £200 per month for the best part of 5 years.
A couple of months ago we had a Marstons bailiff visit, i met her at the gate as i was outside, she prattled on about 7 years of debt, i said that the debts were being paid every month and that my better half was not in and she needed to speak to L/Pool council, off she trots.
Jules then goes to a L/Pool legal group on the advice of her solicitor cousin, she tells them everything and a subject access request goes to the council, also Jules checks her bank and can prove every payment.
23/7/13 she (Marstons bailiff) comes to the door, attractive blonde lady, easy to remember, i answered, again she says 11 years owing (she also said 5 and 7 years) i repeated that it was being dealt with by the legal people and the council.
I then asked for a look at the liability or court order, 'we do not have to carry them and keep them at the office' i laughed and said she was such a liar and could i have that in writing, she said i was now being deliberately evasive and she had no choice but to call the police, i said i would wait in the garden with her while she did, strange she got in her car and drove away.
Reported all this to Jules when she came in from work, Wednesday she went into the legal place and found out that the council had sent a load of rubbish and nothing asked for, this had not been dealt with as the man dealing with it was on long term sick, a new lady is now dealing with it.
We have sent recorded a letter to Marstons and one to the council saying we will only deal with the council, a new subject access has been sent, a complaint has been sent to the information commissioner and an email has been sent to our MP, shockingly he replied within an hour, he has sent a request to the financial director at the council asking for answers.
Jules has spoken to the council and they admit that there system shows no current problems and they have made no attempt to contact us, i have emailed Marstons asking for a written confirmation of their staffs lies, hmmm, no reply.
Turns out Liverpool council do this a lot, they take the payment and use it ALL (never agreed to) to repay the debt, we were under the impression that £120 was being paid for council tax and £80 going of the debt every month, they have been taken to court over it and lost and they will be able to provide nothing to say Jules agreed to that ridiculous plan.
We are hard working pay our debts people and are not in any way shape or form going to be intimidated by lying bailiffs or 'do as we tell you' councils....the fight has now become personal and we are now smashing the ball into their court.
I am expecting Marstons as soon as they receive the letter from the council taking back the order, i have read all there is to know on here and other forums in dealing with them, i am really looking forward to seeing them again..
Just to confirm, can i throw pepper in their face...???
I assume they will now send the 'big boy' in not the lying lady again
wayne.
Many years ago my current partner got behind with her council tax payments (thanks to her gambling ex husband) as soon as she found out about it she contacted the council and sorted it out, or so she thought, a deal was agreed over the phone and she has paid £200 per month for the best part of 5 years.
A couple of months ago we had a Marstons bailiff visit, i met her at the gate as i was outside, she prattled on about 7 years of debt, i said that the debts were being paid every month and that my better half was not in and she needed to speak to L/Pool council, off she trots.
Jules then goes to a L/Pool legal group on the advice of her solicitor cousin, she tells them everything and a subject access request goes to the council, also Jules checks her bank and can prove every payment.
23/7/13 she (Marstons bailiff) comes to the door, attractive blonde lady, easy to remember, i answered, again she says 11 years owing (she also said 5 and 7 years) i repeated that it was being dealt with by the legal people and the council.
I then asked for a look at the liability or court order, 'we do not have to carry them and keep them at the office' i laughed and said she was such a liar and could i have that in writing, she said i was now being deliberately evasive and she had no choice but to call the police, i said i would wait in the garden with her while she did, strange she got in her car and drove away.
Reported all this to Jules when she came in from work, Wednesday she went into the legal place and found out that the council had sent a load of rubbish and nothing asked for, this had not been dealt with as the man dealing with it was on long term sick, a new lady is now dealing with it.
We have sent recorded a letter to Marstons and one to the council saying we will only deal with the council, a new subject access has been sent, a complaint has been sent to the information commissioner and an email has been sent to our MP, shockingly he replied within an hour, he has sent a request to the financial director at the council asking for answers.
Jules has spoken to the council and they admit that there system shows no current problems and they have made no attempt to contact us, i have emailed Marstons asking for a written confirmation of their staffs lies, hmmm, no reply.
Turns out Liverpool council do this a lot, they take the payment and use it ALL (never agreed to) to repay the debt, we were under the impression that £120 was being paid for council tax and £80 going of the debt every month, they have been taken to court over it and lost and they will be able to provide nothing to say Jules agreed to that ridiculous plan.
We are hard working pay our debts people and are not in any way shape or form going to be intimidated by lying bailiffs or 'do as we tell you' councils....the fight has now become personal and we are now smashing the ball into their court.
I am expecting Marstons as soon as they receive the letter from the council taking back the order, i have read all there is to know on here and other forums in dealing with them, i am really looking forward to seeing them again..
Just to confirm, can i throw pepper in their face...???
I assume they will now send the 'big boy' in not the lying lady again
wayne.
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