This is a basic request for a copy of your regulated consumer credit agreement which you are entitled to under sections 77 – 79 of the Consumer Credit Act 1974 (CCA).
A creditor must provide a copy of the agreement on request within 12 working days, or he becomes unable to enforce the agreement while his default continues. You need to enclose a postal order or cheque for £1 made payable to the Creditor/Claimant.
These sections cover lending such as;
- Fixed sum Credit (S77): Loans
- Variable Sum Credit (S78): Credit Cards, Catalogues
- Hire Purchase (S79): HP agreements
nb. Utilities, Telecoms, Broadband, TV, Rentals, Overdrafts and Banking Accounts may not be covered by s.77-79 of the Consumer Credit Act.
The letter should be sent to the original creditor or to the debt collection company if the debt has been assigned to them.
NB: If you have received a court claim and are sending this as part of the first steps (after acknowledgment of the claim) then it would be advisable to send to the Claimant, but also send a copy to the solicitors address for their information.
for joint accounts …
Re:− Account Number xxxxxxxxxxxxxxxxxx
With reference to the above agreement, we would be grateful if you would send us a copy of this credit agreement.
We understand that under the Consumer Credit Act 1974 (Sections 77−79), we are entitled to receive a legible copy of our credit agreement on request. We enclose a payment of £1.00 which represents the fee payable under the Consumer Credit Act.
We understand a copy of our credit agreement should be supplied within 12 working days.
We look forward to hearing from you.
NAME & NAME
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