Re: Latest Update on PPI Judicial Review - NO APPEAL - get your claims in......
If they're unsure as to what their policy is, point them in the direction of their own website which says:
''We will now be revisiting your complaint and advising you of the final outcome as soon as possible. We have employed additional staff to manage customers’ queries about their PPI policies.''
Lloyds TSB - Payment Protection Insurance Complaints
Note that it says ''We will now be revisiting your complaint....''
If I owned a company that employed additional staff who, in the absence of a policy, didn't know what to do, the chief executive would be out on his ear.
Originally posted by biondani
View Post
''We will now be revisiting your complaint and advising you of the final outcome as soon as possible. We have employed additional staff to manage customers’ queries about their PPI policies.''
Lloyds TSB - Payment Protection Insurance Complaints
Note that it says ''We will now be revisiting your complaint....''
If I owned a company that employed additional staff who, in the absence of a policy, didn't know what to do, the chief executive would be out on his ear.
Comment