We have found out our council tax arrears have been passed to this company £2500 Benefit overpayment and we had a payment plan in place but my partner missed 3 payments and only found out today they had done this. She tried to call there office to arrange a payment plan but the snotty women on the phone said she could only do this when the bailiff was at our home and to just let him in and he could sort this out. She went through all our income ( I get JSA and my partner gets maternity allowance ) and said she would pass this on to the bailiff before he visits.
I have said there is no way I'm letting him in and I want to go to the council to try and sort this mess out, as they never sent us a letter saying we owed any payments and would be passing our account on. Can the council refuse to take our payments back or do we have to deal with this company.
There is no way we can afford to pay this off in one go and the maximum we could afford is £100 per month, I'm just scarred they are going to take all our thing to pay off the debt.
Lee
I have said there is no way I'm letting him in and I want to go to the council to try and sort this mess out, as they never sent us a letter saying we owed any payments and would be passing our account on. Can the council refuse to take our payments back or do we have to deal with this company.
There is no way we can afford to pay this off in one go and the maximum we could afford is £100 per month, I'm just scarred they are going to take all our thing to pay off the debt.
Lee
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