Re: Appeal Judgment - 26th February 2009 - OFT v Abbey National Plc & Otrs
You missed one element of that amethyst. The bank may telephone a claimant to clarify their Income and Expenditure. NOT speaking to the bank is IMHO the wrong decision. The bank will ask about your circumstances and will clarify your income and expenditure form. Any verbal decision should be made in writing and make sure if you do speak to a bank worker that you get their name and note down the date and time.
You missed one element of that amethyst. The bank may telephone a claimant to clarify their Income and Expenditure. NOT speaking to the bank is IMHO the wrong decision. The bank will ask about your circumstances and will clarify your income and expenditure form. Any verbal decision should be made in writing and make sure if you do speak to a bank worker that you get their name and note down the date and time.
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