Cento Client Review ( CCR Claims ) Client connection Ltd

[RedRose]

Re: Cento Client Review

Hi
Cento have sent me new agreements and letter of engagements for the accounts they are looking into to transfer them from Legal Redress to Forbes Douglas - the agreements were as previously written except they tried to up the cost to 30% instead of 25% - when I called them they said it was a standard "new customer" letter and of course my charges would be the aforementioned 25% - I have amended the forms, written a letter advising who I spoke to and returned them (having kept copies).

They are apparently routing all new claims through Forbes Douglas as Legal Redress are "up to their capacity" with claims.

I will call them tomorrow for another update.

Linda.

Re: Cento Client Review

No probs Linda.

How is it going with Cento, do you have any further updates?

Tuttsi

Thanks for the (as ever) speedy response - I will sort out which cards etc it is and post threads in the relevant topics.

Thanks again

Linda.

[RedRose]

Re: Cento Client Review

Thanks for the (as ever) speedy response - I will sort out which cards etc it is and post threads in the relevant topics.

Thanks again

Linda.

Re: Cento Client Review

Hi Linda

Good point about your credit cards as some on here have been receiving refunds of their charges within 9 days from 1st writing.

This is a link to our credit card section http://www.legalbeagles.info/forums/...splay.php?f=33 take a look here and in the meantime I will try and find the answer to your valid question regarding DMP.

Tuttsi

ps I am informed that you can claim back your charges in the normal way - here is Tools Barclaycard thread http://www.legalbeagles.info/forums/...ad.php?t=17444 Also, start a thread in the relevant section and we will be able to guide you further.

Hi
Im posting here as some of my info is already on this thread.

I'm just looking for some advice / opinion.

All my appropriate debts are currently part of a DMP - as you know Cento client are looking into some accounts for me - however I have credit cards with charges on which cento client are not looking into.

Would it harm my DMP to request SARs etc from these other companies or should I just let lie?

Thanks and apologies if this should be posted elsewhere.

Linda.

[RedRose]

Re: Cento Client Review

Hi
Im posting here as some of my info is already on this thread.

I'm just looking for some advice / opinion.

All my appropriate debts are currently part of a DMP - as you know Cento client are looking into some accounts for me - however I have credit cards with charges on which cento client are not looking into.

Would it harm my DMP to request SARs etc from these other companies or should I just let lie?

Thanks and apologies if this should be posted elsewhere.

Linda.

[hey_monkey]

Re: Cento Client Review

Just gave my credit card details to this centro client review company and then read the stories on here. They were claiming to get charges back from anything 1990 onwards which is i believe is untrue and it is only from 2005 onwards. I phoned the company back and they said they could not cancel it as the paperwork is in a van within half an hour and i had agreed to the charge, The only way they could do it is if i send the paperwork back and they could possibly cancel it. The credit card company, mint, were as much use as a concrete parachute and they were unwilling to help me as it was between me and the centro client review. If i could prove to the credit card company that they were not going to provide the service they were offering then they could cancel the charge, but how on earth can i prove that as they say the claims process takes 3 months!! I wish i had a time machine and go back and not answer my phone!!

When did you sign the contract with them. All claims management companies who are regulated by the Ministry of Justice have to offer a cooling off period for you to change your mind.

Re: Cento Client Review

Hi Morman

Welcome to Legal Beagles and thank you for your post.

It is very interesting in what you have said so far and you obviously have you have been stung by them. But for clarity it would be nice for other members and visitors looking at this thread if you could clarify exactly what happened in your particular case so that others can take heed.

Also, against your points below can you expand a little more:-

Hi, It is very clear that, Centro Client Review & Client Connection Ltd are both the same and false companies, Client Conection is the LTD company and Cento Client review is the trading name. There is nothing wrong in that as many Ltd companies have trading names.

i) Their websites are false with the so called special code What do you exactly mean by this?

ii) no one should have to pay to recieve any information pack You are correct and even the MOJ state that you should not have to pay anything upfront.

iii) look out for internet reviews (concerns) via search engines and forums 100% correct to see what others have said and how their claims have been handled.
iv) Check Companies house for years of trading and accounts filed 100% correct and you would find that they only started trading earlier this year and have no track record. They also recently had some new Directors added.

v) check FSA if needs be. Not really, FSA has nothing to do with Claims Management Companies. The Ministry of Justice site should always be checked to see if the authorisation is still valid before anyone contemplates dealing with a Claims management Company.

My stopry is the same as many others, call calling and promised to claim £1000's on my behalf for UPFRONT £199.99 Did you pay the upfront fee?
Did they cold call you? Did they promise you the earth and do nothing? Did they allow you to check their T&C's before paying upfront? You also have to understand that they are not privvy to any of your personal information and therefore they are only stabbing in the dark with figures as they cannot possibly know intimate details of your bank/mortgage/credit card accounts. Also, unless you gave them your phone number they have cold called you and that is against their conditions for holding a MOJ licence.

DO NOT GET INVOLVE WITH THEM, THEY WILL BURN YOU, I feel sorry for those who have already lost to them- they should file a police case against them, together we can stop all those similar idiots. I am not sure that you can file a police report unless you suspect fraud. At the moment nothing positive has come out but that does not mean to say that some people may have received refunds and just not posted up.

Mormon Christian

Thanks

Tuttsi

[MormonChristian]

Re: Cento Client Review

Hi, It is very clear that, Centro Client Review & Client Connection Ltd are both the same and false companies,

i) Their websites are false with the so called special code
ii) no one should have to pay to recieve any information pack
iii) look out for internet reviews (concerns) via search engines and forums
iv) Check Companies house for years of trading and accounts filed
v) check FSA if needs be.

My stopry is the same as many others, call calling and promised to claim £1000's on my behalf for UPFRONT £199.99

DO NOT GET INVOLVE WITH THEM, THEY WILL BURN YOU, I feel sorry for those who have already lost to them- they should file a police case against them, together we can stop all those similar idiots.

Mormon Christian

[harryjake1]

Re: Cento Client Review

Hi Tuttsi

Thank you very much for your advice, I am glad I came across your website. I will indeed be thinking again before using one of these companies and will no doubt be asking you more questions in the future of how to progress with our claim

Thanks once again and it is nice to find a website which offers help and guidance without a payment needed!

Thanks again

Hayley

Re: Cento Client Review

Hi Hayley

Welcome to Legal Beagles.

I am sure that there are some good Claims Management Companies.

The thing is you should not have to part with any money up front as this is not recomended by the Ministry of Justice, they should not have cold called you and they should not entice you to part with your money untill you have had a chance to read,accept and obatin advice on their terms and conditions.

From the many cases where people have paid going back now 6 months - no one has posted up stating that they have actually received any refund whatsoever.

We do not charge on here and you will find a wealth of information that will help you make your own claim and 100% of it will be yours. You will also not be parting with any of you personal information.

Tuttsi

[harryjake1]

Re: Cento Client Review

Hello, I am new here and would like to thank you for the posts on Centro, I have had a call from them today and was considering until I saw these posts. Can I as if there are any reputable companies that provide this service?

Thanks again

Hayley

Re: Cento Client Review

Graham,

Firstly, welcome to Legal Beagles.

Did they say if you were not happy withing 14 days you could return the pack and obtain a refund?

Did they charge £149.99?

Did they put anything in writing?

Did they cold call you?

You can complain to the Minitry of Justices as they should have returned your money immediately you told them you did not want to proceed. There has to be a cooling of period as you were not privvy to their Terms and Conditions at the time you paid them the money.
Claims Management Officer
Claims Management Regulation
Monitoring and Compliance Unit
57-60 High Street
Burton on Trent
Staffordshire
DE14 1JS
www.claimsregulation.gov. uk
Telephone: 0845 450 6858
Fax: 0845 450 6866
Email: info@claimsregulation.gov .uk

Speak to this Director James Henley, as this poster had sucess with him and tell him that you will not only report them to the MOJ but also to Trading Standards. They have to alow time for a cooling off period and you have changed your mind and you want your money returned immediately.

(Originally Posted by welshwingnut
James henley is the new director , he was the bloke i spoke to over my refund of £149.99 ..my case was a little different as they sent all the paper work out in my wifes name but the contract was with me and not my wife , i am pleased to say with the help of this forum i have now recieved a full refund , many thanks .)

I hope that this helps, post up and let us know how you get on.

Tuttsi

Just gave my credit card details to this centro client review company and then read the stories on here. They were claiming to get charges back from anything 1990 onwards which is i believe is untrue and it is only from 2005 onwards. I phoned the company back and they said they could not cancel it as the paperwork is in a van within half an hour and i had agreed to the charge, The only way they could do it is if i send the paperwork back and they could possibly cancel it. The credit card company, mint, were as much use as a concrete parachute and they were unwilling to help me as it was between me and the centro client review. If i could prove to the credit card company that they were not going to provide the service they were offering then they could cancel the charge, but how on earth can i prove that as they say the claims process takes 3 months!! I wish i had a time machine and go back and not answer my phone!!

[grahamh1980]

Re: Cento Client Review

Just gave my credit card details to this centro client review company and then read the stories on here. They were claiming to get charges back from anything 1990 onwards which is i believe is untrue and it is only from 2005 onwards. I phoned the company back and they said they could not cancel it as the paperwork is in a van within half an hour and i had agreed to the charge, The only way they could do it is if i send the paperwork back and they could possibly cancel it. The credit card company, mint, were as much use as a concrete parachute and they were unwilling to help me as it was between me and the centro client review. If i could prove to the credit card company that they were not going to provide the service they were offering then they could cancel the charge, but how on earth can i prove that as they say the claims process takes 3 months!! I wish i had a time machine and go back and not answer my phone!!

Re: Cento Client Review

Hi Linda

At long last you have had some feedback and that your claim is slowly progressing. We have been claiming credit card charges back on this site within 2 weeks from the beginning to end when the claimants have received the refund so I don't know why it has taken Forbes Douglas 15 weeks just to advise you that there is a claim as a simple letter is all what is needed.

However, it is now a step in the right direction and I am really pleased for you, we have been waiting for some positive feedback from Cento for a long long time. People who paid them back in March/April are still no nearer to being paid out. It is just a shame that the payment wont come to you first and then you pay Forbes Douglas.

Keep us posted,
Regards
Tuttsi x

Hi
Just thought I would post an update as 15 weeks into dealing with my claim Cento have contacted me to say that the legal team at Forbes Douglas have identified there is a claim to be made on my Natwest credit card.
I now have 2 options (and no pressure at this stage to go either way)
1, I can reclaim the interest and charges - approx £1600 - I did get a precise figure from which they will then take their 25% or
2, I can claim the balance of my card - approx £2200 - although to do this there wont be any cash to pay the 25% so they would need the 25% upfront - once I have a written figure. They propose I could put it on my card so it would then be cleared.
I have elected for 1 as I am no longer using my card. They did also maintain it was important I continue to make the minimum payments and if I went for 2 would no longer be able to use the card.
I know I could have done this myself but having made the payment before I found this site I am just pleased to see some positive outcome with the first of my claims.
Fingers crossed
Linda.

[charitynjw]

Re: Cento Client Review - BEWARE!!!

Hi, all.

I posted this on CB's thread - thought I would post here as well!

The DCA Mangler's Office is OPEN - Legal Beagles

cnjw


------------------------------- merged -------------------------------
I think they've got their 'Beagle' radar switched to max as the line went dead when I asked how they got my info!!