Cento Client Review ( CCR Claims ) Client connection Ltd

[RedRose]

Re: Cento Client Review

Hi
With regards to the taped phone calls - on each occasion I have spoken to them they either start by saying it is taped or if I call them there is a message before the operator answers saying it is recorded. I imagine the response I get will be that they only keep tapes for 6 weeks so cannot verify my claim !!
But then maybe just maybe I'm cynical ?
I'll let you know as and when I hear anything else. Interestingly to date there has been no suggestion I stop paying anyone else.
Linda

Re: Cento Client Review

Hi Linda

We have had a another member who has posted on another thread http://www.legalbeagles.info/forums/...ad.php?t=19536
he started his claim a lot earlier than you and has only just heard. But Cento seem to have changed the goal posts with their charging antics and are trying to extort money from him, we are now waiting for clarification when he promises that he will report back to me later with more updates.

That is also very interesting, that they say that have taped telephone conversations, there could be no doubt if indeed they do have these recordings.

I agree that it would been really nice if some really good positive results come out from Cento as there are a lot of folks out there that have paid money for a service and it would be really nice to see some good results for a change.


Please keep us updated.

Tuttsi x

Hi
Just thought I would post an update.
I paid my £79.99 to Cento client some 15 weeks ago now (they state claims will be dealt with within 12 weeks). Two of the accounts have come back as having no flaws. Two have been sent onto Forbes Doulgas and one company has not replied at all so is potentially going to be reported by Cento to the FOS.
I have challenged the fact they advised me initially if the claims weren't settled in 12 weeks I would get my payment back - they advise me they will need to listen to the recording of the initial conversation and will get back to me.
Not holding my breath over any of the claims but at least each time I ring something seems to have progressed (which I realise may just be a clever tactic on their behalf).
Sorry nothing more positive to report and thanks to all at this site for ongoing support
Linda.

[RedRose]

Re: Cento Client Review

Hi
Just thought I would post an update.
I paid my £79.99 to Cento client some 15 weeks ago now (they state claims will be dealt with within 12 weeks). Two of the accounts have come back as having no flaws. Two have been sent onto Forbes Doulgas and one company has not replied at all so is potentially going to be reported by Cento to the FOS.
I have challenged the fact they advised me initially if the claims weren't settled in 12 weeks I would get my payment back - they advise me they will need to listen to the recording of the initial conversation and will get back to me.
Not holding my breath over any of the claims but at least each time I ring something seems to have progressed (which I realise may just be a clever tactic on their behalf).
Sorry nothing more positive to report and thanks to all at this site for ongoing support
Linda.

[enaid]

Re: Cento Client Review

Hello angela and a warm welcome to Beagles.
You are not an idiot at all, many have been in the same position as you.
It is normal with Cento Client Review that when you want to cancel you have to return the package within 14 days. When you receive it please send it back by special/recorded delivery for proof of posting.
Please have a read over this thread you will soon see you are not on your own and how you can help yourself for free.
Enaid x

[angela1602]

Re: Cento Client Review

I think I might have made a mistake, was cold called by this company last thursday, and was reassured that I would be getting a large part of my mortgage written off, as well as possible loans from Welcome Finance and GE Moneylending as they had probably miss-sold me, I have paid £199.99 which left my account on 28/09/09 for a family pack for my son and myself, am now waiting for the pack to come through. Will I be entitled to change my mind and get my money back, and how long does this usually take, as I can bearly afford the £199.99 as it is....

Boy do I feel an idiot

Re: Cento Client Review

Hi Tony

Welcome to Legal Beagles.

It is normal with Cento Client Review that when you want to cancel you have to return the package within 14 days. When you receive it please send it back by special/recorded delivery for proof of posting.

What concerns me is how did they knew that you had a MBNA card -or did you tell them this. They should not have been privvy to any of your financial details together with your phone number.

Did you ask them how they obtained your phone number?

With your Nationwide charges, have a look at the threads under Banks/Nationwide and also the Test case threads. Presently the banks test case is ongoing, but since you have already written you will receive a communication my Nationwide regarding this. At least they should register your complaint so that after the test case is complete you should receive the refund. We have a lot of usefull resources on this site and you can make full use of them and ask away for help.

With your MBNA claim again have a look under credit cards/MBNA for more help. You will need to send a Subject Access request (SAR) to MBNA again you will find a templated letter fot the SAR in the library. I will take a look latter and post you up an example.

SAR examples http://www.legalbeagles.info/forums/...ad.php?t=14196

Tuttsi

[WendyB]

Re: Cento Client Review

Cancel as soon as you can, then do it yourself. You will get all the help you need on here.

Start your own thread and ask whatever questions you need.

And welcome to Beagles x

[tonyf1961]

Re: Cento Client Review

Hello all.
I am new to this forum so forgive me if I make a few mistakes!
I was contacted by Cento Client Review telling me I have a 'very strong case' against MBNA re a loop hole they have discovered in the agreement when I took out the credit card with them.
All sounded too good to be true although I was assured that if my case was unsuccessful I would be refunded my £300...anyway, I asked them to give me 24 hours to think about it and talk to my wife . They called back yesterday and I decided that we would use their sevices because it appeared to be a safe thing to do. They also asked about any mortgage issues that I may have i.e. mis sold endowment policies, of which I feel I have been mis sold 25 years ago.

I was assured that they could make a claim for this too plus any other credit cards, bank charges etc...seemed they could do anything!

Well today I decided to call them back to cancel (after I Googled them and discovered this site) but was told this was not possible until I returned the pack which they have already sent out. I now have to wait for this to arrive and send it back by recorded delivery.
I can't believe I fell for it...maybe the fact that I have just been made redundant played a part in my decision.

If I can I will seek the information my self and then find a no win no fee company.
I have discovered also in the last week that I have been charged £1,700 in charges relating to overdrafts etc by the Nationwide since 2003! Needless to say I have sent a letter requesting reimbursement of these 'unfair' charges...

Any thoughts on any of this would be gratefully received...
Tony.

[stargazerforest]

Re: Cento Client Review

Thank you. Am feeling a little lost with everything financial at the moment. Dont want to make matters worse by being scammed.
Will keep asking questions and hope to find a way round all these issues.

just replied on your other thread.

The thing with these companies are they are newly incorporated, so theres no accounts to go and check on, and not much historical info to look at - if you get to a stage after the first letters and discussing stuff on here where you feel out of your depth then there are decent solicitors and longer established companies you can then take your cases to.

If you want a hand with your reclaiming bank charges / missold PPI / credit card charges etc too please just shout

Ame
xx

[Amethyst]

Re: Cento Client Review

just replied on your other thread.

The thing with these companies are they are newly incorporated, so theres no accounts to go and check on, and not much historical info to look at - if you get to a stage after the first letters and discussing stuff on here where you feel out of your depth then there are decent solicitors and longer established companies you can then take your cases to.

If you want a hand with your reclaiming bank charges / missold PPI / credit card charges etc too please just shout

Ame
xx

[stargazerforest]

Re: Cento Client Review

Well in that case we match then

[Amethyst]

Re: Cento Client Review

Well in that case we match then

[stargazerforest]

Re: Cento Client Review

strange... when I click on the link it takes me to the one without the s. company number 06637623 which still looks active

I just read the bit you said they were reset back up... sorry. only saw the bit of being dissolved. Still dont want to trust them.

That one you have posted is a different company (Client Connections Ltd as opposed to Client Connection Ltd) at a different address -
CLIENT CONNECTIONS LTD
8 ELM CLOSE, TUDHOE VILLAGE
SPENNYMOORE
CO DURHAM
DL16 6UX
Company No. 06015479


CLIENT CONNECTION LIMITED
14 MAENOL GALSFRYN
LLANGENNECH
LLANELLI
CARMARTHENSHIRE
SA14 8SJ Company No. 06637623
Status: Active
Date of Incorporation: 03/07/2008



and as I said previously they were dissolved in 2007 then set up again in 2008 - but nope can't find it now will check my files.

[Amethyst]

Re: Cento Client Review

That one you have posted is a different company (Client Connections Ltd as opposed to Client Connection Ltd) at a different address -
CLIENT CONNECTIONS LTD
8 ELM CLOSE, TUDHOE VILLAGE
SPENNYMOORE
CO DURHAM
DL16 6UX
Company No. 06015479


CLIENT CONNECTION LIMITED
14 MAENOL GALSFRYN
LLANGENNECH
LLANELLI
CARMARTHENSHIRE
SA14 8SJ Company No. 06637623
Status: Active
Date of Incorporation: 03/07/2008



and as I said previously they were dissolved in 2007 then set up again in 2008 - but nope can't find it now will check my files.

[stargazerforest]

Re: Cento Client Review

You say you found this but at companies house I found a live file for them on this link:

WebCHeck - Select and Access Company Information

Where did you find the dissolved one? I can't see it.

also

Business Name:Client Connection Limited
Address:14 Maenol GlasfrynLlangennech
Town/City:CarmarthenshireCounty: Carmarthenshire
Postcode:SA14 8SJ
Trading Names:Cento Client Review
Sectors:Financial products/services,
Personal Injury,
Authorisation Number:CRM16588


Companies house - Dissolved 2007



mysimpleclaim ltd inc December 2008