Cento Client Review ( CCR Claims ) Client connection Ltd

[RedRose]

Re: Cento Client Review

After you paid the first payment did they send you terms and conditions in writing and then letters of authority and agreement which you have to return for each claim?

[traildad]

Re: Cento Client Review

does the 14 day cool off period apply to them by the way still nothing in writing from them

[Celestine]

Re: Cento Client Review

Very good point RedRose. I for one am getting concerned about Cento's erratic behaviour. Their licence expires in March....I'm not a betting gal but I seriously doubt they will get a renewal.

My fear is if they then go insolvent, taking everyones money with them.

Then they set up a new company to start over again.

It angers me that the MOJ take fees to licence these companies, but don't pay attention to clear breaches when they are staring them in the face.

Please, can we have some posts from people who have had success with this company? I sincerely hope this is possible.......

[RedRose]

Re: Cento Client Review

Just wondered if you are still within the 14 day cancellation period with Cento? - sounds like they acted so quick I just wondered if anyone could say whether you could reclaim all payments if within the 14 days?
Linda.

Just as an after thought - I have read the content of my terms and conditions with Cento and it states

"How much will it cost? Our fees are paid as a pecentage of the claim if it is successful. This means we only get paid (if the claim succeeds) out of the compensation recovered for you. If we win a claim on your behalf we take a fee of 25% (plus VAT) of the compensation amount. There is no Service Charge payable in respct of an unforceable loan or credit card claim. You receive the rest. If we fail to secure compensation you owe us nothing"

Surely this means they cant claim the fee in advance? Maybe Im misreading it, Im sure someone more in the know will answer.

[traildad]

Re: Cento Client Review

new update i rang my credit card company today told them what had happened and they said they could do nothing because i gave them my credit card details over the phone allthough it was for the origanal transaction and not for the 3k

Re: Cento Client Review

Thanks for posting this up Cel but I have never ever worked for Cento Client Review, so here goes another lie coming from their mouths.

OMG!!! Well these threads certainly are annoying Cento.....apparently you are now a disgruntled ex employee Tutts!!


This was over on CAGs Cento thread:

Is this just a new scam???? - Page 4 - The Consumer Forums

New here so please excuse. What concerns me about CENTO. (who called me twice yesterday) is that they are asking me for £199...and not the afformentioned £149 which people are talking about on MSE, Im an orange and here and plenty of other forums. So I asked them about this and they (a guy called Adam) said look, you know how much we charge, £199 NOT £149...thats just forum users trying to bring us down. They also mentioned you Tuttsi and tried saying you were an ex eployee trying to bad mouth them? After reading your posts, thats not how it looks to me. NOT TRUE I have never ever worked for them.

Their registration to MOJ runs out in March 2010...does this just mean they'll keep you hanging on till then and take the money and run???

Id also be very interested to hear hear if POTLESS 1 recieved anything back at all?

I'm completely naive to these things, but im trying to be vigilant and open to all suggestions. It just sounded interesting to me as I have an Egg card and I believe i was missold it. i wont go into that here but if anyone can offer some help...id be much obliged.

many thanks.

[Celestine]

Re: Cento Client Review

OMG!!! Well these threads certainly are annoying Cento.....apparently you are now a disgruntled ex employee Tutts!!


This was over on CAGs Cento thread:

Is this just a new scam???? - Page 4 - The Consumer Forums

New here so please excuse. What concerns me about CENTO. (who called me twice yesterday) is that they are asking me for £199...and not the afformentioned £149 which people are talking about on MSE, Im an orange and here and plenty of other forums. So I asked them about this and they (a guy called Adam) said look, you know how much we charge, £199 NOT £149...thats just forum users trying to bring us down. They also mentioned you Tuttsi and tried saying you were an ex eployee trying to bad mouth them? After reading your posts, thats not how it looks to me.

Their registration to MOJ runs out in March 2010...does this just mean they'll keep you hanging on till then and take the money and run???

Id also be very interested to hear hear if POTLESS 1 recieved anything back at all?

I'm completely naive to these things, but im trying to be vigilant and open to all suggestions. It just sounded interesting to me as I have an Egg card and I believe i was missold it. i wont go into that here but if anyone can offer some help...id be much obliged.

many thanks.

Re: Cento Client Review

Very risky. If the card is enforceable do they refund interest charged to that amount as well ?

Also once they have already had the money wheres the incentive for them to work hard on the case and get it through as quick as possible ?

Have we heard of any actual write off cases coming out from cento and their various affiliates ?

Not one case has so far been reported as receiving any money back whatsoever to my knowledge.

We are talking about cases going back to March09 when Cento first came onto the radar. I would have thought that by now some 9 months latter we would have heard of one or two people getting their write off's payouts but sadly none have been reported.

[Amethyst]

Re: Cento Client Review

Do you have copies of the emails received from Cento you can post up ? (take off personal info) might help us with how to go about responding and complaining to card co and MOJ.

[Amethyst]

Re: Cento Client Review

Very risky. If the card is enforceable do they refund interest charged to that amount as well ?

Also once they have already had the money wheres the incentive for them to work hard on the case and get it through as quick as possible ?

Have we heard of any actual write off cases coming out from cento and their various affiliates ?

[RedRose]

Re: Cento Client Review

Hi

Whilst this hasn't happened to me I can agree this is a technique Cento suggest - i.e. if your balance is going to be cleared they ask for payment of the 25 or 30% fees upfront as they cannot claim it back off a cleared balance. One option they gave me was to pay it on my credit card as a final expense as I would get it back anyway when the balance was cleared.

I hope you manage to get this sorted tomorrow Traildad. I know how frustrating Cento can be.

Linda.

Re: Cento Client Review

You really need to get back to your credit card company this evening as they would be there now and tell them this money has been taken without your consent.

I would also phone cento back tomorrow and speak to a manager or the MD and tell them that they have taken this money without your permission and that they must pay it back immediately.

If you are not satisfied with Cento's response you must get back to the MOJ and insist that they take up your complaint.

If you really did not give them permission to take this money you must fight your corner otherwise they will get away with it.

Tuttsi

i called moj this morning and they did not seem to botherd told me to ring cento and ask for explanation why they took the money and tried to make out he was doing me a favour words like hang on a minute sir we are going to save you 22 grand all we ask is 3 i allso tried to get trough to somebody at my credit card but after 15 mins of a machine and having to work i gave up

[traildad]

Re: Cento Client Review

i called moj this morning and they did not seem to botherd told me to ring cento and ask for explanation why they took the money and tried to make out he was doing me a favour words like hang on a minute sir we are going to save you 22 grand all we ask is 3 i allso tried to get trough to somebody at my credit card but after 15 mins of a machine and having to work i gave up

[Amethyst]

Re: Cento Client Review

i got a call from them i payed £350 they then sent me the forms to fill in i then had to send them £22 for two credit cards then within two days they rang me and said i had a claim and they could get my credit cards wrighten of for %15 of the claim he said he would email me and send me the details in wrighting i came home an hour after the call to find in my email they have taken £3100 of my credit card i am scared to death at what a fool i have been i cant tell my wife

How do you mean in your email ? Have you checked with your card company ?
Call the card company, check the card balance and tell them the transaction is unauthorised.

Re: Cento Client Review

Oh my god that is fraud at the highest level.

Please contact the Ministry of Justices first thing tomorrow morning.
Claims Management Officer
Claims Management Regulation
Monitoring and Compliance Unit
57-60 High Street
Burton on Trent
Staffordshire
DE14 1JS
www.claimsregulation.gov. uk
Telephone: 0845 450 6858
Fax: 0845 450 6866
Email: info@claimsregulation.gov .uk

MOJ web site showing CMC's that have lost their licence. http://www.claimsregulation.gov.uk/

Then I would tonight and report this matter to your credit card as the money has been taken fraudulently. They should be able to recover it.

Please let us know how you get on.

Tuttsi

i got a call from them i payed £350 they then sent me the forms to fill in i then had to send them £22 for two credit cards then within two days they rang me and said i had a claim and they could get my credit cards wrighten of for %15 of the claim he said he would email me and send me the details in wrighting i came home an hour after the call to find in my email they have taken £3100 of my credit card i am scared to death at what a fool i have been i cant tell my wife