Re: Cento Client Review
Hi
Just thought I would post an update as 15 weeks into dealing with my claim Cento have contacted me to say that the legal team at Forbes Douglas have identified there is a claim to be made on my Natwest credit card.
I now have 2 options (and no pressure at this stage to go either way)
1, I can reclaim the interest and charges - approx £1600 - I did get a precise figure from which they will then take their 25% or
2, I can claim the balance of my card - approx £2200 - although to do this there wont be any cash to pay the 25% so they would need the 25% upfront - once I have a written figure. They propose I could put it on my card so it would then be cleared.
I have elected for 1 as I am no longer using my card. They did also maintain it was important I continue to make the minimum payments and if I went for 2 would no longer be able to use the card.
I know I could have done this myself but having made the payment before I found this site I am just pleased to see some positive outcome with the first of my claims.
Fingers crossed
Linda.
Cento Client Review ( CCR Claims ) Client connection Ltd
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Re: Cento Client Review
thanks for all your help and replies!!! i have not paid anything up front and if i win they will take 25% i think, i'll look into the terms and conditions when i get home from work!!!
thank you moooo!!!!!!
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Re: Cento Client Review
Hi Raybeb2005,Originally posted by raybeb2005 View Posti am using investor compensation plc to recalim my bank cahrges but do not have much luck getting hold of them, can i drop them and go myself???
Glad you made it over ( I am Moooo on MSE) If you start threads in the different forums you will get all the help you need to reclaim everything yourself without having to shell out 25%
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Re: Cento Client Review
Originally posted by raybeb2005 View Posti am using investor compensation plc to recalim my bank cahrges but do not have much luck getting hold of them, can i drop them and go myself???
LOL I'm so glad you found Legal Beagles! You can do all bank charges reclaiming through this site. Nobody is getting bank charges back at the moment unless they successfully claim hardship to their bank. You'll need to wait till the completion of the OFT test case to see real progress on bank charge reclaims.
Credit card claims are all systems go however, my sister got £800 back only last week.
Investor Compensation plc may try and play silly so & so's but they've probably got bigger concerns to worry about, how much have you paid them up front and what stage do they claim to be at with your case?
Mean while have a good look round the site to familiarise yourself with the processes and proven methods to recover your money all by yourself.
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Guest repliedRe: Cento Client Review
Originally posted by raybeb2005 View Posti am using investor compensation plc to recalim my bank cahrges but do not have much luck getting hold of them, can i drop them and go myself???
I have not come accross this Claims Management Company before. The telephone number on their web site is 0845 602 2428 (24hours). Their web site is very basic and not very informative.
Did you pay any money up front and how much?
What percentage do they take if you win?
When did you last have any contact with them?
Do you have anything in writing from them?
If you could post up the terms and conditions we could see what you signed for and if you can get out of the contract?
It is a simple process to make a claim against the banks, but because of the ongoing OFT Bank Charges case all cases have been blanket stayed at the courts due to the FSA waiver. The only cases that are being looked at is those in Financial Hardship as long as they fall within the FSA rules on hardship.
Tuttsi
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Re: Cento Client Review
i am using investor compensation plc to recalim my bank cahrges but do not have much luck getting hold of them, can i drop them and go myself???
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Re: Cento Client Review
Originally posted by 3lliot View Postahh thanks
------------------------------- merged -------------------------------
i can forward the e-mail to you?
yes of course, admin@legalbeagles.info
Thankyou xx
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Guest repliedRe: Cento Client Review
Hi Elliot
Thank you for posting up and I hope that I have given you some positive feedback. From posters who are now advising us of their encounters with Cento from having paid their fee to them well over 5 months ago, not one person has reported back anything positive which is a shame.
We can also help with any claims that you may have and the services here are free to use and you will be in control of your personal information.
Finally, if you feel they have misled you or that they cold called you, this will make them in breach of their conditions for holding a Ministry of Justice Licence, then a complaint to the MOJ is very important. 100 companies with licences have had them suspended ot cancelled.
Claims Management Officer
Claims Management Regulation
Monitoring and Compliance Unit
57-60 High Street
Burton on Trent
Staffordshire
DE14 1JS
www.claimsregulation.gov. uk
Telephone: 0845 450 6858
Fax: 0845 450 6866
Email: info@claimsregulation.gov .uk
MOJ web site showing CMC's that have lost their licence. http://www.claimsregulation.gov.uk/
Also, take a look here http://www.legalbeagles.info/forums/...ad.php?t=20086
Tuttsi
Originally posted by 3lliot View PostHi there,
I had a phone call from cento client review today out of the blue (is that a cold call?), if so I should report them? Yes most definately, you did not give then your number and they are not allowed to cold call. The Ministry of Justice is the place to report them as they have broken one of the rules for holding an authorisation.
They informed me theres a good chance they could find my personal loan unenforceable. He told me the £149.99 is fully refundable and will be refunded if the claim is unsuccessful I was suprised to find this was not mentioned in the e-mail I am not surprised tbvh they sent me with some faqs. He was very keen for me to pay the £149.99 to get the claim started, I was wiser than that... The prospect of having a balance cleared would be great but isn't it all too good to be true. Thank goodness your senses told you to leave well alone. I have received a communcation from another member today that paid them £149.99 and now they want a further £500 to carry on, I am not sure at the moment that this was mentioned in the T&C. You have to remember that when they make that phone call to you they are not privvy to your personal details let alone what can be recovered for you, it is pure guess work.
Are there really companies out there such as G E Money producing these loans with one of the '18 flaws" in them? Who said the GE money has one of the 18 flaws in it? Did they tell you that? To find out if your actual loan contract has flaw(s) in it and is capable being challenged in a court of law you would need to send a Subject Access Request to GE Money and check the validity of that contract.
I'm new to all this so thanks for your help!
ElliotLast edited by TUTTSI; 4th November 2009, 19:07:PM.
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Re: Cento Client Review
oops probably cross posted so read back a little
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Re: Cento Client Review
PS how do we do the checks out selves to see if our loan is unenforceable?
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Re: Cento Client Review
Hiya, Yes it is true but you can at least start the process yourself so you know if you have a claim before involving a solicitor, if at all - have a read - ~~~ Consumer Credit Agreements - A Guide ~~~~ inc. Letters - Legal Beagles. First letter you need if you want the easy route is Legal Beagles - View Single Post - Letter Templates Re Debt (offer to pay / freeze interest etc) enclosing £1 . This should get you a copy of your agreement which you can scan in here for an idea of its enforceability and any options you can take. Also if you are struggling with the debt at all feel free to post and ask for any help you might need.
Be interesting to see a copy of the email they sent you?
Regarding cold calling - its probably not, in that you have ticked a box or signed something saying 'i dont mind being contacted by third parties' type thing.
Welcome to Beagles
Ame
xx
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Re: Cento Client Review
Hi there,
I had a phone call from cento client review today out of the blue (is that a cold call?), if so I should report them?
They informed me theres a good chance they could find my personal loan unenforceable. He told me the £149.99 is fully refundable and will be refunded if the claim is unsuccessful I was suprised to find this was not mentioned in the e-mail they sent me with some faqs. He was very keen for me to pay the £149.99 to get the claim started, I was wiser than that...
The prospect of having a balance cleared would be great but isn't it all too good to be true.
Are there really companies out there such as G E Money producing these loans with one of the '18 flaws" in them?
I'm new to all this so thanks for your help!
ElliotLast edited by 3lliot; 4th November 2009, 17:40:PM.
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Guest repliedRe: Cento Client Review
Thanks for posting up the outcome and I am pleased that you received the refund as they promised. If you need any help with reclaiming charges etc just shout and we will help you.
Tuttsi
Originally posted by welshwingnut View PostJames henley is the new director , he was the bloke i spoke to over my refund of £149.99 ..my case was a little different as they sent all the paper work out in my wifes name but the contract was with me and not my wife , i am pleased to say with the help of this forum i have now recieved a full refund , many thanks .
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Re: Cento Client Review
James henley is the new director , he was the bloke i spoke to over my refund of £149.99 ..my case was a little different as they sent all the paper work out in my wifes name but the contract was with me and not my wife , i am pleased to say with the help of this forum i have now recieved a full refund , many thanks .
- 2 likes
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