We have today received a letter from Skye Loans Ltd requesting payment of an arrears balance and threatening adding charges at the rate of loan interest.
They also state that our home may be repossessed if payment is not made.
There is no breakdown as to what it relates to but can only recall a different old arrears amount in which was previously agreed between my OH and Blackhorse to add extra to the monthly amount.
Should we send an account in dispute letter requesting breakdown / evidence of the amount ? Is there a template letter that also includes that no fees / charges including interest are to be added until a satisfied response received ?
Also do we also stop making payments until resolved ?
Thanks
They also state that our home may be repossessed if payment is not made.
There is no breakdown as to what it relates to but can only recall a different old arrears amount in which was previously agreed between my OH and Blackhorse to add extra to the monthly amount.
Should we send an account in dispute letter requesting breakdown / evidence of the amount ? Is there a template letter that also includes that no fees / charges including interest are to be added until a satisfied response received ?
Also do we also stop making payments until resolved ?
Thanks
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