Originally posted by eryca313
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Loan aren't priority debts and credit cards aren't either. I don't believe the bank held a gun to your head to sign the loan so let's stick to the fact of breach of priority debts. Those two letters by the way are very very good evidence so please make sure you take a copy of each letter to send to the bank. Hang on one minute while I get you the breach of the lending code.
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"137. Subscribers should be sympathetic and positive when considering a customer’s financial difficulties. Although there is an onus on customers to try to help themselves, the first step, when a subscriber becomes aware of a customer’s financial difficulties, should be to try to contact the customer to discuss the matter. This applies to both personal and
micro-enterprise customers. "
Section 9 starts by saying the above(link is on my signature so please read chapter 9.
You have helped yourself, ie you've contacted creditors for help. Are they charging you for non payment?
Have they made a real attempt to make contact either (a) by phone or (b) inviting you into the branch to discuss issues?
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