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Latest Update 24/5 from AABRS for Compass / RMR

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  • Amethyst
    replied
    https://www.insolvencydirect.bis.gov...umber=04498095


    Name: ROBERT MICHAEL SOLLOWAY

    Name: RMR FINANCIAL SERVICES LIMITED

    Date of Birth: 1 / 9 / 1961

    Date Order Starts: 2 / 4 / 2018

    Disqualification Length: 11 Years 0 Month(s)

    CRO Number: 04498095

    Last Known Address: , , , , ,

    Conduct: Between 29 July 2002 and 2 March 2016, Robert Michael Solloway (“Mr Solloway”) failed to ensure that RMR Financial Services Ltd (“RMR”) safeguarded client monies in contravention of guidance issued by the Office of Fair Trading, the Financial Conduct Authority (“FCA”) and the requirements of the Consumer Credit Act 1974, leading to a deficit in the client account of at least £1.6m, in that:
    • As a provider of debt management services to individuals, RMR was required to hold a consumer credit licence issued by the Office of Fair Trading (“OFT”).
    • RMR held a consumer credit licence obtained from the OFT on 28 September 2010. Prior to that RMR did not hold a consumer credit licence and instead used the licence numbers issued in the name of Mr Solloway as an individual, effectively operating as an unregulated entity;
    • During April 2014, the FCA took over the responsibility for the regulation of consumer credit licences. RMR was granted interim permission to continue to trade by the FCA but was required to apply to the FCA for authorisation. RMR came to agreement with the FCA that no new clients would be taken from December 2014, until the new regulations were adopted and RMR could ensure compliance. RMR withdrew its application for authorisation in February 2016 following consultation with the FCA.
    • Since 2001, guidance and regulation regarding the handling of client funds by debt management companies including any monies received by the company for payment to creditors has required that such funds must be kept in a ring-fenced client account not usable by the debt management company for the purposes of its own business.
    • From at least 29 July 2002 to 19 November 2012, RMR did not operate a segregated client account and from 20 November 2012 to the date the company ceased trading on 02 March 2016, designated client accounts were not operated correctly with client funds being utilised for the benefit of the company and the directors to the detriment of client creditors.
    • Between 29 July 2002 and 30 March 2016 a total of £36,918,391.04 was received by RMR from its clients. Of this amount £17,468,070.05 was paid to the creditors of clients, whilst £2,729,121.24 was returned to clients as refunds or withdrawals. The remaining funds were used to fund the company’s own expenses of which £3,363,526.29 was paid for the benefit of the directors, including direct payments of £894,525.51 to Mr Solloway. A further £141,900 was paid to members of Mr Solloway’s family.
    • At least 642 claims in the liquidation, totalling £3.2m were submitted by individuals in debt management plans. Analysis of these claims and of client statements provided to them by RMR indicates a total amount due to clients in excess of £1.6m and as much as £3.2m should have been set aside in client accounts. At the date of liquidation funds in RMR’s bank accounts totalled only £1,956.
    • As a consequence, at least £1.6m of funds paid into individual’s debt management plans for onward distribution to their creditors have not been paid and remain outstanding.


      This information is correct as at 25 / 4 / 2018

      Name: MARK JAMES HARRISON
      Name: RMR FINANCIAL SERVICES LIMITED

      Date of Birth: 19 / 2 / 1970

      Date Order Starts: 30 / 4 / 2018

      Disqualification Length: 9 Years 0 Month(s)

      CRO Number: 04498095

      Last Known Address: Langley House,, Park Road, ,, East Finchley, , London,, N2 8EY

      Conduct: Between at least 14 September 2005 and 2 March 2016, Mark James Harrison (“Mr Harrison”) failed to ensure that RMR Financial Services Ltd (“RMR”) safeguarded client monies in contravention of guidance issued by the Office of Fair Trading, the Financial Conduct Authority (“FCA”) and the requirements of the Consumer Credit Act 1974, leading to a deficit in the client account of at least £1.6m, in that:
    • As a provider of debt management services to individuals, RMR was required to hold a consumer credit licence issued by the Office of Fair Trading (“OFT”).
    • RMR held a consumer credit licence obtained from the OFT on 28 September 2010. Prior to that RMR did not hold a consumer credit licence and instead used the licence numbers issued in the name of a co-director as an individual, effectively operating as an unregulated entity;
    • During April 2014, the FCA took over the responsibility for the regulation of consumer credit licences. RMR was granted interim permission to continue to trade by the FCA but was required to apply to the FCA for authorisation. RMR withdrew its application for authorisation in February 2016.
    • Since 2001, guidance and regulation regarding the handling of client funds by debt management companies including any monies received by the company for payment to creditors has required that such funds must be kept in a ring-fenced client account not usable by the debt management company for the purposes of its own business.
    • From at least 29 July 2002 to 19 November 2012, RMR did not operate a segregated client account and from 20 November 2012 to the date the company ceased trading on 02 March 2016, designated client accounts were not operated correctly with client funds being utilised for the benefit of the company and the directors to the detriment of client creditors.
    • Between 29 July 2002 and 30 March 2016 a total of £36,918,391.04 was received by RMR from its clients. Of this amount £17,468,070.05 was paid to the creditors of clients, whilst £2,729,121.24 was returned to clients as refunds or withdrawals. The remaining funds were used to fund the company’s own expenses of which £3,363,526.29 was paid for the benefit of the directors, including direct payments of £1,315,576 to Mr Harrison.
    • At least 642 claims in the liquidation, totalling £3.2m were submitted by individuals in debt management plans. Analysis of these claims and of client statements provided to them by RMR indicates a total amount due to clients in excess of £1.6m and as much as £3.2m should have been set aside in client accounts. At the date of liquidation funds in RMR’s bank accounts totalled only £1,956.
    • As a consequence, at least £1.6m of funds paid into individual’s debt management plans for onward distribution to their creditors have not been paid and remain outstanding.


      This information is correct as at 11 / 4 / 2018

      Name: RICHARD IAN MOTT
      Name: RMR FINANCIAL SERVICES LIMITED

      Date of Birth: 24 / 12 / 1969

      Date Order Starts: 18 / 4 / 2018

      Disqualification Length: 9 Years 0 Month(s)

      CRO Number: 04498095

      Last Known Address: , , , , ,

      Conduct: Between at least 14 September 2005 and 2 March 2016, Richard Ian Mott (“Mr Mott”) failed to ensure that RMR Financial Services Ltd (“RMR”) safeguarded client monies in contravention of guidance issued by the Office of Fair Trading, the Financial Conduct Authority (“FCA”) and the requirements of the Consumer Credit Act 1974, leading to a deficit in the client account of at least £1.6m, in that:
    • As a provider of debt management services to individuals, RMR was required to hold a consumer credit licence issued by the Office of Fair Trading (“OFT”).
    • RMR held a consumer credit licence obtained from the OFT on 28 September 2010. Prior to that RMR did not hold a consumer credit licence and instead used the licence numbers issued in the name of a co-director as an individual, effectively operating as an unregulated entity;
    • During April 2014, the FCA took over the responsibility for the regulation of consumer credit licences. RMR was granted interim permission to continue to trade by the FCA but was required to apply to the FCA for authorisation. RMR came to agreement with the FCA that no new clients would be taken from December 2014, until the new regulations were adopted and RMR could ensure compliance. RMR withdrew its application for authorisation in February 2016 following consultation with the FCA.
    • Since 2001, guidance and regulation regarding the handling of client funds by debt management companies including any monies received by the company for payment to creditors has required that such funds must be kept in a ring-fenced client account not usable by the debt management company for the purposes of its own business.
    • From at least 29 July 2002 to 19 November 2012, RMR did not operate a segregated client account and from 20 November 2012 to the date the company ceased trading on 02 March 2016, designated client accounts were not operated correctly with client funds being utilised for the benefit of the company and the directors to the detriment of client creditors.
    • Between 29 July 2002 and 30 March 2016 a total of £36,918,391.04 was received by RMR from its clients. Of this amount £17,468,070.05 was paid to the creditors of clients, whilst £2,729,121.24 was returned to clients as refunds or withdrawals. The remaining funds were used to fund the company’s own expenses of which £3,363,526.29 was paid for the benefit of the directors, including direct payments of £1,126,505 to Mr Mott.
    • At least 642 claims in the liquidation, totalling £3.2m were submitted by individuals in debt management plans. Analysis of these claims and of client statements provided to them by RMR indicates a total amount due to clients in excess of £1.6m and as much as £3.2m should have been set aside in client accounts. At the date of liquidation funds in RMR’s bank accounts totalled only £1,956.
    • As a consequence, at least £1.6m of funds paid into individual’s debt management plans for onward distribution to their creditors have not been paid and remain outstanding.


      This information is correct as at 29 / 3 / 2018

    Leave a comment:


  • Tangotommy
    replied
    And yes from their bins outside, stationery etc with the logo where all thrown away

    Leave a comment:


  • Tangotommy
    replied
    A note pad with personal information on. Addresses, A/C numbers for compass accounts, phone numbers etc plus individual debt amounts for people over the UK. I mentioned this to AABRS when the last form was sent out by them. They asked me to forward this to them to assist with the case. Never heard anything back from them. Sure I mentioned this before in a previous thread which had in excess of 25 pages at the time. The information from the note book was of no use to myself but when my partners name was the first one listed with phone call time, query etc that was why I took it plus wanted to confront one of the directors when I went there. Surprise surprise no one there so I had a good look around the premises out side.

    Leave a comment:


  • Amethyst
    replied
    I know it is tediously slow and painful.... and I think we all know there is unlikely to be any redress for clients of Compass.... and the FCA and FSCS won't do a single thing to help ..... but closure is important.

    What did you get from the bin at Compass btw ? ( literally from their bins at Long Eaton??)

    Leave a comment:


  • Tangotommy
    replied
    Thank you Amethyst for this

    Leave a comment:


  • Amethyst
    replied
    2018-05-23 10_40_44-Start.png

    Leave a comment:


  • Amethyst
    replied
    The last update was almost exactly a year ago - so presumably an annual report is due shortly.
    CVL0511A _Post _011015 - Liquidators Annual Progress Report 24 May 2017
    06 Jun 2017 Liquidators' statement of receipts and payments to 29 March 2017 View PDF Liquidators' statement of receipts and payments to 29 March 2017 - link opens in a new window - 20 pages (20 pages)

    Leave a comment:


  • Tangotommy
    replied
    Hi all, as it's been some time since we last heard anything with regards to the investigation. Does anyone have any further update with regards to AABRS? Last year I sent some evidence to AABRS which was courtesy from the bin at the Compass Office when they shut up. But not heard anything back from them.

    Leave a comment:


  • Amethyst
    replied
    Re: Latest Update 24/5 from AABRS for Compass / RMR

    Originally posted by Amethyst View Post
    Well for interest ( always nice to read things from the horses mouth )

    Robert Solloway https://www.insolvencydirect.bis.gov...087&CaseType=B

    Richard Mott - https://www.insolvencydirect.bis.gov...087&CaseType=B
    https://www.insolvencydirect.bis.gov...087&CaseType=B
    For info Mark James Harrison did get made bankrupt in July 2017 https://www.thegazette.co.uk/notice/2835974

    Leave a comment:


  • Amethyst
    replied
    Re: Latest Update 24/5 from AABRS for Compass / RMR

    Just for those not in the Facebook Group there is a meeting with Derby North MP Chris Williamson on Sunday (in Derby) if any ex-Compass peeps want to come along. It's discussing a potential public inquiry.

    Leave a comment:


  • Amethyst
    replied
    Re: Latest Update 24/5 from AABRS for Compass / RMR

    Originally posted by Unlimited5 View Post
    Thanks for the reply and its probably been said but you have been a rock throughout the process so a BIG thank you for all your help and advice.

    I have statments from Compass showing the debts leaving my pot and being paid to various debtors however they have now started to chase me again for these balances.... I have told AABRS but they havent given me a satisfactory reply so I dont really know where to go with it from here..
    Who are the creditors involved? and how much approx are the debts? Might be worth you starting a thread just to go through where you are at with things and look at writing specific letters to the creditors regarding the situation, or starting to look at CCA / court / SARs / statute barring etc. Those Compass statements should help your case.

    Leave a comment:


  • Unlimited5
    replied
    Re: Latest Update 24/5 from AABRS for Compass / RMR

    Originally posted by Amethyst View Post
    If you have copies of these letters then, depending on who your creditors are, it may be worth an appeal to them. Some of the major lenders are being sympathetic to Compass victims.

    If Compass blatantly lied and told you in writing a debt had been repaid when they had just taken your money for themselves, then indeed I would say that is theft. I would get copies of statements from your creditors showing all payments made to them and compare with the information Compass have given you. Sometimes creditors don't have full records, or debts get sold on and payments aren't recorded in the sale docs - so payments may have gone to previous owners of the debt.... worth looking into further first I think.
    Thanks for the reply and its probably been said but you have been a rock throughout the process so a BIG thank you for all your help and advice.

    I have statments from Compass showing the debts leaving my pot and being paid to various debtors however they have now started to chase me again for these balances.... I have told AABRS but they havent given me a satisfactory reply so I dont really know where to go with it from here..

    Leave a comment:


  • mariuxa
    replied
    Re: Latest Update 24/5 from AABRS for Compass / RMR

    Compass did advise us to go under IVA about a month before all this happened, in January 2016. Their argument was that because our debt is so big (37,000- long story, this includes an unsecure mortgage part ) and laws have changed, they kindly advise us to get most of our debts written off by government and for this we need to start IVA process. Being very unexperienced in the matter of debt solutions, we did see this advise as a helpful at the beginning. Also Compass said they will refund our pot money back as they weren't able to help us. Very confusing situation and I do strongly believe that it was not the best solution in our situation. But it was better than nothing.

    Leave a comment:


  • Amethyst
    replied
    Re: Latest Update 24/5 from AABRS for Compass / RMR

    Originally posted by mariuxa View Post
    Hello, everybody! As everybody else, we were let down by Compass massively as we were with them from September 2008 and the contract was for 8 years. In February 2016 we have left only 6 months to pay when all this happened. Then because of the amount of our debts, we were advised to start an IVA procedure, which we did and now we are obligated again for another six years since 2016. I feel that bankruptcy may well be better option for us, except that we would loose our house. Now I will be redundant from July and looks like part of my redundancy pay will be gone to the creditors. Anybody in the similar situation? Any advise?
    Thanks in advance.
    Maria.
    Who advised you to go into an IVA ?

    If you only had 6 months left your balances should have been massively reduced from where you started. Or was it all based on a savings pot to make F&F settlements ?

    Leave a comment:


  • Amethyst
    replied
    Re: Latest Update 24/5 from AABRS for Compass / RMR

    Originally posted by Unlimited5 View Post
    I am not sure if this is a common case however I have documentation from Compass stating that debts had been repaid and the money left my compass account however I am now being pursued by the companies for payment as they say they have never seen the money?? Surely this is theft and therefore a criminal matter?
    If you have copies of these letters then, depending on who your creditors are, it may be worth an appeal to them. Some of the major lenders are being sympathetic to Compass victims.

    If Compass blatantly lied and told you in writing a debt had been repaid when they had just taken your money for themselves, then indeed I would say that is theft. I would get copies of statements from your creditors showing all payments made to them and compare with the information Compass have given you. Sometimes creditors don't have full records, or debts get sold on and payments aren't recorded in the sale docs - so payments may have gone to previous owners of the debt.... worth looking into further first I think.

    Leave a comment:

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