Re: Debt Collection Agencies/Refunds
It is unclear Di, the Bank of Scotland one had been with Cabot for some time and when I put it in dispute, they returned my CCA fee and referred me back to the OC.
I do not believe that its was "assignees" properly as all I got at the beginning was a "hello" letter from Cabot and in the same envelope a what i now know to be dodgy "we have past your debt to Cabot" They over a period of five months failed to provide any thing like "proof" that they "owned" the remaining balance.
I got a letter from them in July, last year, saying that they now considered in "irretrievable four weeks letter i got the "successful" decision from FOS but all BOS sent me was £80, I assume Cabot got the remainder as I did not get any acknowledgement from them until April this year.
Sainsbury (same group) also took a while as at first they declined the claim, I had been on a payment plan with them and they told me it had defaulted, however this happened during the PPI dispute and they would not listen to me or put the account on hold until it was relived.
The FOS had to really harass them and I eventually got an offer letter on and a cheque for the full amount on the following Monday.
On the same Friday I go a "Hello" letter from Robinson Way, rang to object that it was now resolved, a week later got another "hello" from Blair Oliver, via the "customer relations" wrote back that time asking for "proof" that this was still owing.
They ignored this and we played letter tennis to them and customer relations for several months, that is when I di a CCA and they paid it into the disputed account.
Along with this CCA was yet another poor copy of my original application form and a "reconstituted" copy of the terms and conditions, however this had the wrong name on it.
me being a generous person informed them of this, all I got back was "we gave looked into this and we are right as your address is right and the remaining balance is still due"
Another week later got another letter from Robinson Way, wrote back with "prove it"
Then i got yet another letter from Wescott again they have failed to come up with anything, and it is still on hold.
Back with the FOS and I have also raised a complaint with the ICO.
Its about a year since i paid anything for this .
You really could not make it up!
It is unclear Di, the Bank of Scotland one had been with Cabot for some time and when I put it in dispute, they returned my CCA fee and referred me back to the OC.
I do not believe that its was "assignees" properly as all I got at the beginning was a "hello" letter from Cabot and in the same envelope a what i now know to be dodgy "we have past your debt to Cabot" They over a period of five months failed to provide any thing like "proof" that they "owned" the remaining balance.
I got a letter from them in July, last year, saying that they now considered in "irretrievable four weeks letter i got the "successful" decision from FOS but all BOS sent me was £80, I assume Cabot got the remainder as I did not get any acknowledgement from them until April this year.
Sainsbury (same group) also took a while as at first they declined the claim, I had been on a payment plan with them and they told me it had defaulted, however this happened during the PPI dispute and they would not listen to me or put the account on hold until it was relived.
The FOS had to really harass them and I eventually got an offer letter on and a cheque for the full amount on the following Monday.
On the same Friday I go a "Hello" letter from Robinson Way, rang to object that it was now resolved, a week later got another "hello" from Blair Oliver, via the "customer relations" wrote back that time asking for "proof" that this was still owing.
They ignored this and we played letter tennis to them and customer relations for several months, that is when I di a CCA and they paid it into the disputed account.
Along with this CCA was yet another poor copy of my original application form and a "reconstituted" copy of the terms and conditions, however this had the wrong name on it.
me being a generous person informed them of this, all I got back was "we gave looked into this and we are right as your address is right and the remaining balance is still due"
Another week later got another letter from Robinson Way, wrote back with "prove it"
Then i got yet another letter from Wescott again they have failed to come up with anything, and it is still on hold.
Back with the FOS and I have also raised a complaint with the ICO.
Its about a year since i paid anything for this .
You really could not make it up!
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