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Debt Collection Agencies/Refunds

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  • Re: Debt Collection Agencies/Refunds

    I had this back from OFT so hopefully it shouldn't be long now.

    Hi Nick – apologies again for the delay.I’ve chased colleagues and they have promised that you will receive a responsesoon.

    Regards
    Mark



    I suspect they'll provide a response to the original query I sent Mark (as per post#127) but once they have we can hit them with questions about more scenarios.

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    • Re: Debt Collection Agencies/Refunds

      Excellent, thank you EXC. ;-)

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      • Re: Debt Collection Agencies/Refunds

        After god knows how long someone from the OFT's Consumer Credit dept has finally responded and has asked me to call him, which of course I will.

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        • Re: Debt Collection Agencies/Refunds

          Originally posted by EXC View Post
          After god knows how long someone from the OFT's Consumer Credit dept has finally responded and has asked me to call him, which of course I will.

          Well that was quick for them!

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          • Hi all,

            I hope your well?

            I appreciate this is an old thread but just wondered if anybody had any updates on this matter particularly with regards to refunds of card charges where there are arears with a DCA. I'm also curios as to how the new GDPR fit in with this in cases where the OC has done and absolute assignment of debt but still refunded the DCA to offset the debt?

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