Re: Settling LTSB loans with DCAs
Tbh Nellie, I think I'd write back to them pointing out that they have not answered the issues you raised in your letter, enclose a copy of it and highlight the relevant bits. Tell them that as they clearly put Lloyds TSB as the client you feel that they are duty bound to put this offer to Lloyds, in fact, try sending it to Lloyds yourself if they won't.
Just my opinion, see what everyone else thinks...
Tbh Nellie, I think I'd write back to them pointing out that they have not answered the issues you raised in your letter, enclose a copy of it and highlight the relevant bits. Tell them that as they clearly put Lloyds TSB as the client you feel that they are duty bound to put this offer to Lloyds, in fact, try sending it to Lloyds yourself if they won't.
Just my opinion, see what everyone else thinks...
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