welcome finance help needed

[pinknico]

Re: welcome finance help needed

Who are you not getting anywhere with by phone Poochie?

[poochie]

Re: welcome finance help needed

thats an e-mail been sent to them so will hopefully get reply that way...thanx again

[poochie]

Re: welcome finance help needed

hello guys....I got this reply form ombudsman today

Dear Mrs

Thank you for your e-mail. Welcome have advised us that they are currently experiencing a backlog in dealing with settlements. They are currently dealing with settlement forms that were received from us on 4/8/09, therefore you may be waiting another 3 weeks before this is calculated.

Yours sincerely

Jan Teal
Adjudicator (PPI Team)

[LuggerBugs]

Re: welcome finance help needed

At least you got a reply. Nice one.

[poochie]

Re: welcome finance help needed

we now seem to be gettin hounded by fonecalls from them regarding wat they say is arrears on our account.... it was payments we got deferred to end of loan term
they fonin my hubby at work twice daily despite us havin written to them to say keep all correspondence in writin..... They are very cheeky on fone and we end up hangin up
My hubby did get cheeky today tho coz its gettin out of order and the bloke says he didnt know acocount was in dispute and that all local offices were closed coz leases were up for renewal but the building were not safe so they didnt take new leases out..... he said he will take note of our compaint but I bet they back on fone on monday....why are we gettin houndin like this?..... Obviously they still in business then.....lol

[Sapphire]

Re: welcome finance help needed

I have a contact at Welcome, hopefully we will bump into each other in the next day or so, I'll ask him for any info on whats going on.

[scoobydoo]

Re: welcome finance help needed

If they phone again - get a name and a contact email address - then send them the letter you did before about the arrears and a harassment letter .

[poochie]

Re: welcome finance help needed

they usually refuse to give their names and it ends up in argument so thats why we end up hanging up....
Why would they suddenly start houndin us for the arrears now?..... Why do they not know our account indispute?

[scoobydoo]

Re: welcome finance help needed

did you get a reply to your letter about the arrears ? did they ck in dispute?

[poochie]

Re: welcome finance help needed

apparently the ppi is the first complaint they are dealing with...after that they will do the arrears claim, then the charges and then its our monthly payments......Thats the complaints we have with the fos regarding welcome

[poochie]

Re: welcome finance help needed

does anyone know wats happening with welcome...are they still in business

[LuggerBugs]

Re: welcome finance help needed

So far, yes. Cattles had them in court (bizarre, I know) last week, but the judgement will not be handed down until Mr Wiggy has pondered the issues raised.

So I guess we need to wait a while yet for news. Even then, there may be an appeal. Then Cattles will need to decide what to do with Welcome. No idea whether the banks will wait much longer for them to get their $hit together, or what they will do if anything. Obviously, there is only so much patience after which just about anything can happen.

So. We wait. Fun, innit???

[poochie]

Re: welcome finance help needed

We still gettin calls from them and latest one was 8.15pm tonight wen I picked up fone to silence....it seems they dialing few numbers and respondin to first person who answers and then others like me answer the fone to silence...Are they allowed to do this?..... Is there not a law against harrassment like this.? Im gettin really sick of it now, why are they suddenly hounding us like this?
I am gonna write a letter and post it recorded delivery tomorrow and tell them to stop houndin us by fone and keep all cummunication in writing whilst our account is in dispute..... Can I threaten them with court action or something if they dont stop?......:tinysmile_cry_t:

[Sapphire]

Re: welcome finance help needed

Well I spoke to our local guy and he's convinced nothings wrong, poor sod eh.

[poochie]

Re: welcome finance help needed

Im gettin worried that he may be right......All this hassle stresses me out as it probably does to everyone