Phillips Bailiffs

[Amy]

Re: Phillips Bailiffs

They have asked you to confirm your identify, which they are perfectly entitled to do.

You should write back to them giving them some kind of proof or you will not get anywhere with the SAR. You don't need to provide details, just blank everything out and it doesn't necessarily have to be a council tax bill.

[charitynjw]

Re: Phillips Bailiffs

I'll go with Amy on this.

http://www.legalbeagles.info/forums/...ad.php?t=21779

4.1.3 (page 49)

ps - Did you send a tenner? If yes, what has happened to it?

[CleverClogs]

Re: Phillips Bailiffs

I'll go with Amy on this.

Why?

http://www.legalbeagles.info/forums/...ad.php?t=21779

4.1.3 (page 49)

So let's see what is written therein:

If accidental disclosure of the information held by the data controller to an individual other than the data subject would not be likely to cause damage or distress to the data subject, the data controller may rely upon the usual signature of the individual as proof of identity and the information may be sent to an address known to the data controller as being the address of the person making the request.

Which makes sense apart from the fact that, to the data controller, that address is the residence of a Mr Lawd rather than a Mr Land.

This request to prove one's identity clearly has nothing at all to do with the SAR, as Philips would have needed to post that request a day or two before the SAR arrived at their offices. How else would you explain that letter arriving by post - and probably sent by second class post - on the day immediately after the SAR was sent and, if the SAR was sent by Special Delivery, on the same day that Philips received the SAR ?

[Amy]

Re: Phillips Bailiffs

Why?

Perhaps because I am correct.

So let's see what is written therein:

Which makes sense apart from the fact that, to the data controller, that address is the residence of a Mr Lawd rather than a Mr Land.

At the risk of stating the bleedin' obvious - precisely.

All the OP wants is his information on the fees Philips are hoping he will pay and in order to do this, he should supply the information requested because when he chooses either a) to sue or for non compliance or b) to go to the ICO he will need to prove that he did everything legally required of him to bring about a swift resolution.

Not supplying this information just 'because' will not help him one bit.

Not everything needs to be a battle.

[Amethyst]

Re: Phillips Bailiffs

The letter asking to confirm identity will be off the back of the return to sender letter rather than the SAR and although you don't have to, sending a copy of a bill etc with all financial stuff blanked out should assist in your complaint that charges should not have been added between the time the debt passed to the bailiff and the time your son paid it as the letter they did send was incorrectly addressed and thus not received.

[Streety]

Re: Phillips Bailiffs

I'm sorry, but to help me learn, I know about SAR's but not much about a bailiff. Post 8 said send a SAR and all were against the idea. Now everyone is for the idea. What I do not understand properly is why there has been a change in attitude about this? I can follow everything else.

Goonerland, I do hope you get this sorted out. It must be ever so worrying.

[Amy]

Re: Phillips Bailiffs

The OP decided to send the SAR anyway.

[Streety]

Re: Phillips Bailiffs

Right! That simple. Thank you Amy.

[CleverClogs]

Re: Phillips Bailiffs

The letter asking to confirm identity will be off the back of the return to sender letter rather than the SAR and although you don't have to, sending a copy of a bill etc with all financial stuff blanked out should assist in your complaint that charges should not have been added between the time the debt passed to the bailiff and the time your son paid it as the letter they did send was incorrectly addressed and thus not received.

I would still contend that neither a redacted council tax bill, nor a redacted utility bill, nor any other official or semi-official document to which one has physical access could be as effective proof of one's identity as an official document to which one does not have physical access. The obvious example of such a document would be the electoral roll, which is available to the public and which would be somewhat difficult to forge. A bill, on the other hand, would be remarkably easy to forge.