UK Services & Support Ltd BRITISHPassportServices Copycat Website issues DISCUSSION

[EXC]

Re: UK Services & Support Ltd BRITISHPassportServices Copycat Website issues DISCUSSI

Unfortunately texts don't stay on her phone for that long and she didn't think to screenshot it as she heard nothing for months. Thinking back, it was weird that the official passport office texted back that very evening, maybe it was Ricky up to his tricks.? She's looked at the form and there is nowhere to enter her date of travel! Negligent not to have ascertained this!

On the forms we've seen it does have a date of travel field but if there wasn't one there should have been. You'll no doubt have evidence of the travel date so that will be useful.

[Maude123]

Re: UK Services & Support Ltd BRITISHPassportServices Copycat Website issues DISCUSSI

Yes indeed. She was asked for 2 preferable dates which she obviously chose BEFORE she was due to go abroad but she was given a date 2 days AFTER her departure!

[EXC]

Re: UK Services & Support Ltd BRITISHPassportServices Copycat Website issues DISCUSSI

Absolutely. However Richard Howard appealed the adjudication and the ASA are re-investigating and are due publish the outcome some time in April.

Despite RH claiming on his website that the appeal has finished and found in his favour it hasn't and ASA issued a statement to that effect, saying that the adjudication stands until and unless they find otherwise.

Richard Howard statements

In regards to the claim that our website was found to have misleading advertising we provided evidence to the court that the adjudication the Defendant was referring to was entered in error by the government agency (which the agency has publicly admitted) and that our website was and still is advertised in line with all advertising codes and in line with the CAP code therefore not in breach of any advertising Code of Conduct and so could not be considered misleading.

Their is NO Adjudication against UKPassportOffices.co.uk nor any “Upheld” complaint against the accusation that our website could be confused as a government resource or that customers could be “mislead” into believing that they were paying for the passport fee when using our website. The A14-273276 investigation found at: http://www.asa.org.uk/Rulings/Adjudi...x#.VJGCkiusV8E is no longer active due to the error in the executives investigation.Those who wish to validate that this is the case should contact the ASA on: 020 7492 2222

Advertising Standards Authority statement in response

The 17 September adjudication still stands (despite the fact it is
currently subject to the Independent Review process) and, as set out
in that adjudication, the ASA Council found the advertising to be
misleading and in breach of the CAP Code. Any statement that the
adjudication does not stand at the current time would be inaccurate.

The case is currently subject to the Independent Review process and
we are hopeful that will be completed in March, at which point any
amended adjudication would be published on our website. We are not
able to give further details of the case as it is ongoing but the
fact it is subject to Independent Review does not mean that the
adjudication will (or will not be) changed either in wording or
overall decision. Any suggestion that a final decision has been made
by the ASA Council in the case as a result of the Independent Review
would be inaccurate.

[BillieJ]

Re: UK Services & Support Ltd BRITISHPassportServices Copycat Website issues DISCUSSI

https://www.change.org/p/david-camer...s-and-the-like

[Amethyst]

Re: UK Services & Support Ltd BRITISHPassportServices Copycat Website issues DISCUSSI

Anyone notice when he changed his header logo to UK Passport Services rather than British Passport Services ?



He has another UK Passport Services website ...

[didactosaurus]

Re: UK Services & Support Ltd BRITISHPassportServices Copycat Website issues DISCUSSI

Head. Knob.

Rearrange these two nouns and combine them to form a suitably descriptive compound noun for a whopper who rips off unwary passport seekers.

Changing the name of a hugely successful, genuine, 3rd party website when it's just celebrated 0.02% market share of a market that isn't a market as a passport is a legal document and isn't something you can buy off the shelf like an advice guide such as 'How To Rip Off and Screw People'?

To avoid any link to recent negative press reports, perchance?

WHOPPER.

[EXC]

Re: UK Services & Support Ltd BRITISHPassportServices Copycat Website issues DISCUSSI

The change to 'UK' is very recent I'm sure. It's still 'British' without clearing my cache.

I wonder who Alex from Kent is lol?

[Nibbler]

Re: UK Services & Support Ltd BRITISHPassportServices Copycat Website issues DISCUSSI

Yes.

ukpassportservices. co. uk

Seems to be the a new site, while the

britishpassportservices. co. uk

one has had it' banner altered to say UK rather than British.

[EXC]

Re: UK Services & Support Ltd BRITISHPassportServices Copycat Website issues DISCUSSI

He has another UK Passport Services website ...

Have you read the T&Cs ?

Complaints / Refunds
If you would like to lodge an official complaint or request a refund please complete the form at http://www.PassportDisputes.co.uk so that we can throughly investigate. Whilst all services we provide are non-refundable if is it found that we have breached our contract with you or in violation of any UK or EU consumer or business law we will of course issue a full refund. We cannot address complaints/refund requests via our standard helpline, live chat or the email address as our compliance team works in a difference office. You need to complete the online form at: http://www.PassportDisputes.co.uk or if you would like to speak with agent about this matter simply follow the instructions on http://www.BookPhoneCall.com

There is no such URL as passportdisputes.co.uk, it just takes you to the old site.

[Nibbler]

Re: UK Services & Support Ltd BRITISHPassportServices Copycat Website issues DISCUSSI

Altered the banner of the old site to match as well.

[Kati]

Re: UK Services & Support Ltd BRITISHPassportServices Copycat Website issues DISCUSSI

There is no such URL as passportdisputes.co.uk, it just takes you to the old site.

yep ... takes you straight to http : // www. britishpassportservices.co.uk /comments-complaints.html

[Nibbler]

Re: UK Services & Support Ltd BRITISHPassportServices Copycat Website issues DISCUSSI

So if altering the banner on BPS, is he switching focus as BPS name and site become too toxic?

[EXC]

Re: UK Services & Support Ltd BRITISHPassportServices Copycat Website issues DISCUSSI

So if altering the banner on BPS, is he switching focus as BPS name and site become too toxic?

I'm sure that's got something to do with it.

At least 'UK Passport' is more accurate given that there's no such thing as a British passport.

[Campana14]

Re: UK Services & Support Ltd BRITISHPassportServices Copycat Website issues DISCUSSI

He has two websites. Uk passport offices and uk passport services.
He keeps changing the telephones number.

[Nibbler]

Re: UK Services & Support Ltd BRITISHPassportServices Copycat Website issues DISCUSSI

Did this one exist before then?