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copart sold my car without my consent

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  • #16
    Originally posted by alex777 View Post
    When you cancelled 'geoffrey' insurance, you were left with no insurance. How come 'ax-uk' paid you any money if you were not insured by them? Is it a cock and bull story.


    Ax-uk are a claims management company. As it was a no-fault claim, they will have made a claim directly with the other party’s insurance company, without involving the OP’s insurance company.

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    • #17
      Yes, interestingly on their website under Q&A, ax-uk state their customers won't have to pay the excess on their existing policy, which these days can be as much as £1k
      They also provide a hire car the cost of which they claim back.
      An assessment engineer inspects the vehicle, decides if its beyond economic repair or not. The customer can chose the garage for repair or take a cash alternative and keep the car
      OP seems to have selected the cash alternative but somehow the car got delivered to/picked up by Copart.
      Once this happened there was next to no chance of Copart returning the car

      It is unclear why ax-uk contacted copart. I can only guess that the car was classified as A or B damage and could not be put back on the road. Although OP does state the damage was minor
      Last edited by Pezza54; Today, 09:48:AM.

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      • #18
        Originally posted by alex777 View Post
        When you cancelled 'geoffrey' insurance, you were left with no insurance. How come 'ax-uk' paid you any money if you were not insured by them? Is it a cock and bull story.
        not a cock bull story at all read what i said ax - uk are a third party ins they sorted everything out instead of my ins they did all the work with the other party's ins so its not a cock and bull story

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        • #19
          According to post1 COPART sold the vehicle after being instructed not to do so. It is alleged that COPART said they would remove the vehicle from the auction, but did not.

          If I was tony1076 I would try and find out how much the vehicle sold for at auction, and then start pursuing COPART,( who have a reputation) for the sale money.

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          • #20
            Originally posted by des8 View Post
            According to post1 COPART sold the vehicle after being instructed not to do so. It is alleged that COPART said they would remove the vehicle from the auction, but did not.

            If I was tony1076 I would try and find out how much the vehicle sold for at auction, and then start pursuing COPART,( who have a reputation) for the sale money.
            it was sold for £300

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            • #21
              i had a interesting email off copart yesterday they told me ax-uk only told them i wanted the car back on the day of the auction even thou i told ax weeks before i wanted the car back

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              • #22
                According to ax-uk's website you remain the owner of the vehicle until you give up ownership. You stated you still have the full V5C.
                You should write a letter of complaint to ax-uk stating you haven't given up ownership and the car should not have been auctioned by copart

                Did the engineer assessor inspect the car at a garage or your property?

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                • #23
                  Originally posted by Pezza54 View Post
                  According to ax-uk's website you remain the owner of the vehicle until you give up ownership. You stated you still have the full V5C.
                  You should write a letter of complaint to ax-uk stating you haven't given up ownership and the car should not have been auctioned by copart

                  Did the engineer assessor inspect the car at a garage or your property?
                  no at coparts wolverhampton site to be honest I'm surprised they wrote it off it only needed a front bumper and headlight

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                  • #24
                    So the "engineer assessor" inspected the damaged car at Copart's salvage yard
                    You should ask Copart and/or ax-uk for a copy of the engineer's report
                    ax-uk state on their website that they are unable to change the engineer's decision

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                    • #25
                      Originally posted by Pezza54 View Post
                      So the "engineer assessor" inspected the damaged car at Copart's salvage yard
                      You should ask Copart and/or ax-uk for a copy of the engineer's report
                      ax-uk state on their website that they are unable to change the engineer's decision
                      i know i wont get my car back just need to know is it worth me taking legal action as they knew i wanted my car back

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