copart sold my car without my consent

[tony1076]

on the 12/11/2024 i had a car accident [ none fault ] i contacted the aa who in turn put me on to a company called ax-uk a 3rd party insurance company they took over from my insurance company they told me to cancel my insurance with geoffrey insurance as they will do all the work so i cancelled my insurance with them i emailed ax the damage done to my car. just the front bumper and headlight needed replacing they told me it would be written off due to the age of the car they sent a company called copart a salvage company to collect my car who in turn told me my car is only worth £210.99 scrap value[ they even sent me a cheque which they later cancelled as i told them i refused there offer] i told ax i wasn't going to accept coparts offer and would like the car back so i can repair it my self they said ok. the 3rd party paid out £1.420 i was told by ax copart would send my car back to me. i never heard nothing for a couple of weeks until i looked on coparts website my car was up for auction i phoned ax and told them about it they said they will contact copart and call me back about 1 hour later they called back telling me they spoke to copart and said they will take the car off auction and send it back to me they didnt they sold my car copart keep telling me they are investigating this has been going on for weeks now now i have a letter from dvla saying someone has requested a new log book im fed up of copart fobbing me off with excuses i now have to walk and and get public transport