Re: Coventry Council Apologises for Threatening Bankruptcy for £42.50!!
Today I received the following Press Article about Coventry City Council:
COVENTRY....BAILIFF GUIDELINES
NEW guidelines protecting vulnerable people from bailiff malpractice have been issued by Coventry City Council.Coventry has agreed guidelines for the bailiff firms it uses to collect council tax.
The new guidelines follow talks with Coventry Citizens’ Advice Bureau (CAB). CAB’s Sophie Parkes told CCR-PS:
“Many vulnerable people in Coventry were experiencing difficulties from unreasonable bailiff behaviour, but the new local guidelines should see a stop to this"
“The council has also become the UK’s first to sign up to a national good practice protocol in council tax collection.”
The guidelines encourage early identification of vulnerable clients, and state their cases should be referred back to the council or bailiff ‘vulnerability teams’ for sensitive handling.
Councillor Damian Gannon, cabinet member for Strategic Finance and Resources, said:
“At a time when families and working people are struggling with the rising cost of living, it is important the council works with Advice Services Coventry and agencies like the CAB so problems with council tax collection can be avoided.”
Today I received the following Press Article about Coventry City Council:
COVENTRY....BAILIFF GUIDELINES
NEW guidelines protecting vulnerable people from bailiff malpractice have been issued by Coventry City Council.Coventry has agreed guidelines for the bailiff firms it uses to collect council tax.
The new guidelines follow talks with Coventry Citizens’ Advice Bureau (CAB). CAB’s Sophie Parkes told CCR-PS:
“Many vulnerable people in Coventry were experiencing difficulties from unreasonable bailiff behaviour, but the new local guidelines should see a stop to this"
“The council has also become the UK’s first to sign up to a national good practice protocol in council tax collection.”
The guidelines encourage early identification of vulnerable clients, and state their cases should be referred back to the council or bailiff ‘vulnerability teams’ for sensitive handling.
Councillor Damian Gannon, cabinet member for Strategic Finance and Resources, said:
“At a time when families and working people are struggling with the rising cost of living, it is important the council works with Advice Services Coventry and agencies like the CAB so problems with council tax collection can be avoided.”
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