Re: If anyone could offer any advice on challenging the Police, asking for a further review etc that would also be helpful.
It's a sad fact that some officers do not fully understand the law, get confused and suffer with "it's a civil matter, so nothing to do with me" syndrome.
Were you given a crime number? If not, report it again. If you were you can ask for a progress report. Have a look here:
https://www.gov.uk/your-rights-after-crime
If that doesn't work, you could make a complaint to the Force concerned and their Police and Crime Commissioner - their contact details will be on their website. It might be worthwhile pointing out that the HMIC said back in 2017 that the use of PINs should stop immediately as they're pretty ineffective and have no basis in law.
I assume the refuge gave you some help and advice, but are you aware of:
https://www.victimsupport.org.uk
It's a sad fact that some officers do not fully understand the law, get confused and suffer with "it's a civil matter, so nothing to do with me" syndrome.
Were you given a crime number? If not, report it again. If you were you can ask for a progress report. Have a look here:
https://www.gov.uk/your-rights-after-crime
If that doesn't work, you could make a complaint to the Force concerned and their Police and Crime Commissioner - their contact details will be on their website. It might be worthwhile pointing out that the HMIC said back in 2017 that the use of PINs should stop immediately as they're pretty ineffective and have no basis in law.
I assume the refuge gave you some help and advice, but are you aware of:
https://www.victimsupport.org.uk
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