Claim put in but address might be wrong along with where the pre-action letter went.

[snowman]

Pre-action letter was sent ages ago to the usual address I corresponded with of a large office of a well known limited company.* This company discontinued the services relating to my claim a few years ago but are still using the same office building and still publish the address online for complaints.

Mistake 1.* I think I should have sent the pre-action letter to the registered office rather than the normal address.

There was no reply to my pre-action letter.* I thought they ignored it, but am now worried I did not send it to the correct registered office address.

Mistake 2.* Used the address of the large office as the defendant's address on N1 claim form - not the registered office address.

Q1:* If I carry on and serve the N1, I am unsure if it will be valid because I did not use the official registered office address.

Q2:* Even if I amend the address on the N1, will my pre-action letter be invalid because I did not send it to the registered office?

Q3: I could resend the pre-action letter again to the correct registered office address after issue but before service, however, this might technically breach the pre-action protocol because the action has started before the protocol has be done.

Due to limitation, I cannot start afresh.

What can I do?

[jaguarsuk]

You have correctly served them pursuant to CPR 6.8(a) and 6.9(2) 5 or 6.

You don't need to do anything, if there was delay in the company sending it to the correct department of their organisation in responding the should seek your agreement to extend the deadline or comply with deadline to file a defence.

If they do not respond to the claim form before the deadline apply for summary judgement.

[snowman]

Thank you very much.* One other problem is that the address used for the other defendant is a PO Box address.* Does this qualify* as a valid address?