Overdales County Court claim

[Aadzaadz]

Very sorry for my lack of knowledge.

what exactly should i write and do i need to do 2 different ones one for court and one for overdales???

so for Overdales

I want a compy of the service agreement and the terms and conditions. Which to date you have not provide.

At no time have i requested the consumer credit agreement 1974

can you please provide the documents i have asked for witin the next 7 days.



and for the court.

dear sir/madam

case no xxxxxxxx

i have made a request to the claimant for a service agreement. The claimant has not complied with my request.


is that sufficient or do i need to add something else to either of the letters.

[echat11]

To Overdales -


Your Reference: XXXXXXXXX

Dear Sir / Madam


Thank you for your letter of XX/XX/XXXX.

Could you kindly address the folling point, Overdales has failed to comply with CPR 31.14, the following documentation is still outstanding, service agreement, Terms and Conditions etc. Failure to comply with the request and I will have no alternative but to inform the Courts of your non compliance.

Can you please provide the documents i have asked for within the next 7 days.

At no time have i requested the consumer credit agreement 1974.

i look forward to hearing from you.

Yours faithfully

XXXXXXXXXXX

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

To the court -


Case no: XXXXXXXX

Dear Sir/Madam


I have made a request to the claimant for a service agreement, Terms and Conditions etc. The claimant has not complied with my request.

I look forward to hearing from you.

Yours faithfully

XXXXXXXXXXXXX

.

[Aadzaadz]

Thank you that was sent off today both to the court and overdales

[Aadzaadz]

So i recieved this letter now

with a questionaire attached let me know if you need to see the questionaire aswell then i can copy and add that aswell.

We refer to the matter detailed at the side of this page.

Please find enclosed a copy of the Directions Questionnaire which we have now sent to the Court. The Court will shortly send you your own Directions Questionnaire and confirm a date by which it must be returned.

We have agreed to mediation in our Directions Questionnaire which may result in settlement without further legal action and costs. Mediation would be conducted over the telephone by an independent mediator. If you agree to mediation, please ensure you tick the 'yes' box in part A1 of your own Directions Questionnaire.

If you would like to settle this matter directly, our client invites you to put forward an affordable settlement to us either as a single payment or by instalments. An agreed settlement may avoid a hearing or judgment and also additional costs being added to your debt.

We recommend that you obtain independent legal advice in order to fully understand your rights in relation to this claim. You can instruct a solicitor of your choice or obtain free legal advice from a Citizens' Advice Bureau or other legal advice centre.

Yours sincerely

Overdales. folicitors


what do i do next

thank you for all your help and time aswell

[echat11]

Wait until the Court send you the DQ.

[Aadzaadz]

I received this now

We refer to the matter on the left and your most recent letter.

We note you allege the Service Agreement and Terms and Conditions are currently outstanding from your CPR 31.14 request.

As the Consumer Credit Act 1974 does not regulate your agreement with Vodafone there is no requirement for Vodafone to retain a copy of the Agreement. Due to this, they are unable to provide a copy of the Agreement nor the Terms and Conditions and one cannot be provided to you.

Any further requests for these documents will not be replied to.

You may wish to seek to independent legal advice.

Yours sincerely


what do i need to reply to this or do i wait for the response from the court.

[echat11]

I received this now

We refer to the matter on the left and your most recent letter.

We note you allege the Service Agreement and Terms and Conditions are currently outstanding from your CPR 31.14 request.

As the Consumer Credit Act 1974 does not regulate your agreement with Vodafone there is no requirement for Vodafone to retain a copy of the Agreement. Due to this, they are unable to provide a copy of the Agreement nor the Terms and Conditions and one cannot be provided to you.

Any further requests for these documents will not be replied to.

You may wish to seek to independent legal advice.

Yours sincerely


what do i need to reply to this or do i wait for the response from the court.

Wait for the Court to respond to you (you've written to the Court?), regarding the Claimant's non compliance to your CPR 31.14 request.

[echat11]

EXC

Can you unblock my post. Thank you.

[EXC]

There you go. I think it's the OP's username in the quote that's doing it.

[echat11]

There you go. I think it's the OP's username in the quote that's doing it.

Many Thanks, that makes sense.

[Aadzaadz]

Yeah i have sent the compliance letter to the court

[barleynova]

If you have received a letter from the county court on behalf of Overdales and Vodafone claiming that you owe them money, it is important that you take this seriously and take action as soon as possible. The first step is to read the letter carefully and make sure you understand what it is saying. You should also check to see if there is any contact information for the company or court included in the letter.

[Aadzaadz]

So finally got a response back from Overdales

they sent the below letter with loads of bills from Vodafone from june 2019 to jan 2020. Once again stating random one off chage of 1000+

it like 40 pages of itemised bills and the below letter at the top.

what should I respond????



We write in reference to the matter noted on the left.

We have enclosed a copy of the Statements for your former Vodafone account.

These Statements prove how the balance accrued and if the matter progresses to a hearing, these will be presented as evidence.

Please note that our client is willing to reach an amicable resolution in this matter, favourable to both parties, to avoid further costs and fees that would be incurred if the matter proceeded to a hearing. Therefore, in order to conclude this matter, our client is willing to accept the sum of £1,500.00 in full and fingl settlement of this Claim. The settlement sum can be made as a one-off payment, or we can review an instalment offer if this is more suitable to your circumstances.

Please note, if you accept a reduced settlement offer, as opposed to paying the entire balance (displayed on the left, this debt will show as "partially satisfied" on your credit report.

By agreeing and maintaining a payment plan with us, this may avoid a hearing or County Court Judgment (CCJ) being entered against you, which would remain on your credit file for a period of 6 years, plus any additional costs potentially being added to the outstanding balance

How can you contact us?

We ask that you contact us within 14 days of the date of this letter to resolve this matter on

We will never ask you to pay more than you can afford, and our ienced agents are available to listen to any challenges you may be fauing which may affect your ability to pay.

You may also wish to respond by email to complexteam@overdales.com, quoting your and our reference in the subject line

Upon an amicable resolution being reached, we shall notify the Court accordingly and upon payment being received, we will close the account. Please find our client's collection agent's payment details below:

Account Holder Name: Overdales Legal Limited

[MIKE770]

Could be last one before before giving up? Never know

[echat11]

Has the Court replied to you (that the Claimant won't provide copies of the service agreement, surely if there is a Cancellation Charge, you want the service agreement, related T's and C's to read what they are saying is correct.

(Ref post 51)