Re: Help with RLP
I think you would be better ignoring, but if you wish to respond to them I think keep it simple - as Des has said if you throw Oxford and CPUT regs at them they come back with more and get nastier, so all you need to do is ask them to cease contacting you and if they continue after that you can make formal complaints to trading standards, the police possibly for harassment and ask your MP to intervene. Also the ICO for them holding your data, I'm not sure if they have threatened you with the 'employee blacklist' ?
------------------------------------------------------------------------
Dear Sirs
I am in receipt of your letter dated 18th October 2015.
In January 2015 your client, Debenhams Plc, wrongly accused me of shoplifting. I have denied the accusation consistently from that date and following my attendance at magistrates court I was found to be innocent of any wrongdoing.
Your clients have accepted the ruling of the court and I am, therefore, quite horrified to continue receiving letters from Retail Loss Prevention Ltd demanding payment of £xxxx .
Your letters are prolonging my distress over the entire incident and despite my having informed your company and your staff on numerous occasions of my innocence you continue to harass and attempt to intimidate me into making payment to you.
I have not entered into, nor do I have any intention of entering into, any agreement nor contract with your company. I therefore request you cease and desist with immediate effect, and remove any of my personal data from your systems.
Any further communication will not be responded to and a complaint will be made to the Information Commissioners Office, the Police, Nottingham Trading Standards and my local MP.
Sincerely
privatetrey
----------------------------------------------
I think you would be better ignoring, but if you wish to respond to them I think keep it simple - as Des has said if you throw Oxford and CPUT regs at them they come back with more and get nastier, so all you need to do is ask them to cease contacting you and if they continue after that you can make formal complaints to trading standards, the police possibly for harassment and ask your MP to intervene. Also the ICO for them holding your data, I'm not sure if they have threatened you with the 'employee blacklist' ?
------------------------------------------------------------------------
Dear Sirs
I am in receipt of your letter dated 18th October 2015.
In January 2015 your client, Debenhams Plc, wrongly accused me of shoplifting. I have denied the accusation consistently from that date and following my attendance at magistrates court I was found to be innocent of any wrongdoing.
Your clients have accepted the ruling of the court and I am, therefore, quite horrified to continue receiving letters from Retail Loss Prevention Ltd demanding payment of £xxxx .
Your letters are prolonging my distress over the entire incident and despite my having informed your company and your staff on numerous occasions of my innocence you continue to harass and attempt to intimidate me into making payment to you.
I have not entered into, nor do I have any intention of entering into, any agreement nor contract with your company. I therefore request you cease and desist with immediate effect, and remove any of my personal data from your systems.
Any further communication will not be responded to and a complaint will be made to the Information Commissioners Office, the Police, Nottingham Trading Standards and my local MP.
Sincerely
privatetrey
----------------------------------------------
Comment