Bought an epson expressions XP3105 end august, home use, was noisy but accept that to a degree, used a lot of ink (colour) only every 2-3 week get more, now the fun bit (NOT) ;- fault appeared to-day needs replacement maintenance box Pt No:-C9341 took it back to currys and the chap stated and tested got same fault ) quote:- (Never come across that one he stated) also another guy there he referred to stated he had not, .
Had spare inks just in case = that is where trouble started, you are using these cheap inks they are the problem?? your use must be high, No I state about 7 - 12 sheets a week 2x page minutes and few copies and then some home use. (indicates I am wrong)? then states send it back to Epsom but they are closed for 3 weeks holiday, and no doubt they will agree the inks caused some problem (The one they never come across)??
He pointed out on epsom box they have monthly offer inks i suppose to use that?? says print 500 sheets on the ink? never have i had a printer do that! he also stated that cheaper inks caused the problem again and that it no doubt caused the faulty unit>?? so my fault and they will state same??
I showed him gobbly gook printing from computer, saying i waste time as a scan print clears it only then does the computer print good copy? , I stated hang on the cost of replacement inks are near the price of new printers are you saying you pay the inks yet new printer nearly the same price... I am a technician he kept stating and he knows indication?!! so have I been one thing or another when i worked years ago but never shouted at customers ( take it home if you do not like it)??
Another chap he called over under his breath agreed with me on original prices. so I stated send it back but if as he says you will have to pay for the part if the fault Quote!;- Using cheaper inks (£10 = cheaper )?do not repair and keep but let me know, details taken, sale of goods act ((Currys again)??? looking for another make one now different make been on epsom for decade or more thru them as well, could be month or more as need one for weekly 1-2 page minutes and relevant copies. need one as long wait else and needed weekly.
any ideas info:
Had spare inks just in case = that is where trouble started, you are using these cheap inks they are the problem?? your use must be high, No I state about 7 - 12 sheets a week 2x page minutes and few copies and then some home use. (indicates I am wrong)? then states send it back to Epsom but they are closed for 3 weeks holiday, and no doubt they will agree the inks caused some problem (The one they never come across)??
He pointed out on epsom box they have monthly offer inks i suppose to use that?? says print 500 sheets on the ink? never have i had a printer do that! he also stated that cheaper inks caused the problem again and that it no doubt caused the faulty unit>?? so my fault and they will state same??
I showed him gobbly gook printing from computer, saying i waste time as a scan print clears it only then does the computer print good copy? , I stated hang on the cost of replacement inks are near the price of new printers are you saying you pay the inks yet new printer nearly the same price... I am a technician he kept stating and he knows indication?!! so have I been one thing or another when i worked years ago but never shouted at customers ( take it home if you do not like it)??
Another chap he called over under his breath agreed with me on original prices. so I stated send it back but if as he says you will have to pay for the part if the fault Quote!;- Using cheaper inks (£10 = cheaper )?do not repair and keep but let me know, details taken, sale of goods act ((Currys again)??? looking for another make one now different make been on epsom for decade or more thru them as well, could be month or more as need one for weekly 1-2 page minutes and relevant copies. need one as long wait else and needed weekly.
any ideas info:
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