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the claims guys charges

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  • #16
    Re: the claims guys charges

    I have had nothing from them in writing, lots of threatening phone calls but thats all.
    Theyve told me they will get their legal team involved and ive welcomed them to do that, last time they phoned they said " so whats the next step" and I said i was waiting for a written reply to the email posted above, that was about two weeks ago and i still havent had one!

    Comment


    • #17
      Re: the claims guys charges

      In that case I would NOT talk to them again on the phone

      If they phone you just tell them

      "Put everything in writing please as I will NOT talk about this matter on the phone, I will only communicate in WRITING"

      Then just drop the phone

      If they keep phoning then we can deal with that in a harrassment letter

      Comment


      • #18
        Re: the claims guys charges

        Lies of claims management firms exposed | This is Money

        Comment


        • #19
          Re: the claims guys charges

          Originally posted by Gorang View Post
          In that case I would NOT talk to them again on the phone

          If they phone you just tell them

          "Put everything in writing please as I will NOT talk about this matter on the phone, I will only communicate in WRITING"

          Then just drop the phone

          If they keep phoning then we can deal with that in a harrassment letter
          OTR Niddy's looking for testers for his 0871 numbers.

          Comment


          • #20
            Re: the claims guys charges

            Originally posted by specialbru View Post
            I have had nothing from them in writing, lots of threatening phone calls but thats all.
            Like most other chavs, they're all mouth and shiny track-suit bottoms.

            Theyve told me they will get their legal team involved and ive welcomed them to do that,
            Is that because such a 'threat' implies that, so far, only their illegal team has been involved?

            last time they phoned they said " so whats the next step" and I said i was waiting for a written reply to the email posted above, that was about two weeks ago and i still havent had one!
            I doubt you ever will; they may huff and puff for a bit longer, before either giving up completely or selling the alleged "debt" to a shonky firm of debt collectors.

            Comment


            • #21
              Re: the claims guys charges

              Under rules from the claims management regulator, the Ministry of Justice, firms must:
              NOT use high pressure sales tactics;

              GIVE you written information on the costs involved before a contract is agreed;

              ALLOW a 'cooling off' period of at least 14 days for customers to back out of a contract;

              MAKE it clear you can reclaim PPI yourself, for free.
              Have those plonkers complied with those requirements?

              Comment


              • #22
                Re: the claims guys charges

                The Ministry of Justice would like to hear of any CMC breaking the rules?

                Has this particular CMC been authorised and have a licence number?

                Comment


                • #23
                  Re: the claims guys charges

                  If i was aware at the time that I could have done this in the same time as they did i would not have asked them to do it for me.

                  The only reason i agreed to them acting on my behalf was that they said they could get the claim sorted in six weeks!

                  I think its bad that these companies are reclaiming money from companies based on them miss selling their products and they are using similar practices.

                  Comment


                  • #24
                    Re: the claims guys charges

                    Originally posted by TUTTSI View Post
                    The Ministry of Justice would like to hear of any CMC breaking the rules?

                    Has this particular CMC been authorised and have a licence number?
                    Their MoJ licence number is CRM19382

                    Comment


                    • #25
                      Re: the claims guys charges

                      Originally posted by Angry Cat View Post
                      Their MoJ licence number is CRM19382
                      Was that a free gift in the large or the giant packet of cornflakes?

                      Comment


                      • #26
                        Re: the claims guys charges

                        http://www.justice.gov.uk/downloads/...et1-190811.pdf

                        Comment


                        • #27
                          Re: the claims guys charges

                          The best bit is at the end:
                          If you are unhappy with the conduct of a business ... you can contact us in variety of ways:
                          Website: www.claimsregulation.gov.uk/contact.aspx
                          By email: consumer@claimsregulation.gov.uk
                          By telephone: 0845 4506 858 / 01283 233309
                          In writing: Claims Management Regulation, 57-60
                          High Street, Burton on Trent, Staffordshire, DE14 1JS

                          Comment


                          • #28
                            Re: the claims guys charges

                            This is from their web site - it says they act as intermediary service for the general public and law firms that have authorised 'The Claims Guys' as introducer.

                            So how did the original poster get into contact with them - did he fill out the online form, was he introduced or did they cold call?



                            Accident Claim Specialists

                            Fast and effective service

                            No Win - No Fee!

                            Free Consultation


                            About us

                            Who are we?
                            • The Claims Guys is a claims management business, with a focus on financial mis-selling and financial irregularities, primarily Payment Protection Insurance mis-selling and Credit Card charges. In addition to this we have recently started managing Personal Injury claims.
                            • The Claims Guys manage the entire claims process for the customer from submission of the claim through to settlement of the claim and payment to the customer, usually resulting in a payment to the customer for several thousand pounds.
                            • The Claims Guys works on behalf of consumers recovering money from financial institutions that the customer may be entitled to, but often is unaware of because of the complexity of the process. The Claims Guys make it simple for the consumer to claim what is legally theirs.
                            • The Claims Guys does not charge upfront fees and works on a success only basis.
                            • The Claims Guys utilises innovative inhouse technology to deliver a superior speedy process and customer experience.
                            • The Claims Guys, a company you can trust and depend on, with a rich heritage in financial services.
                            Members of the Claims Standard Council and Regulated by the Ministry of Justice in respect of regulated claims management activities

                            The Claims Guys:
                            Registered Company: 06821134
                            Regulated by the Ministry of Justice: CRM 19382
                            Data Protection Register: Z1652832
                            Member of the Claims Standard Council




                            Copyright ©2010 TheClaimsGuys. All rights reserved.
                            The Claims Guys Limited, Lynnfield House, Church Street, Altrincham, Cheshire, WA14 4DZ is registered in England (Company No 06821134) and is regulated by the Ministry of Justice in respect of regulated claims management activities (CRM19382); its registration is recorded on the website Claims Management Regulation. The Claims Guys act as an intermediary service for the general public and law firms that have authorised The Claims Guys as an introducer.

                            Comment


                            • #29
                              Re: the claims guys charges

                              Which? hits out at claims management companies over PPI :: 21/09/2011 :: The Claims Standards Council (CSC)

                              Comment


                              • #30
                                Re: the claims guys charges

                                Originally posted by TUTTSI View Post
                                About us

                                Who are we?

                                The Claims Guys is a claims management business, with a focus on ... mis-selling
                                Whilst the above - slightly edited - seems to be remarkably candid, the same cannot be said of their other puffery:

                                The Claims Guys, a company you can trust and depend on, with a rich heritage in financial services.
                                Doesn't their use of the word "heritage" rather suggest the company has existed for a decade or two - or more?

                                The Claims Guys Limited, Lynnfield House, Church Street, Altrincham, Cheshire, WA14 4DZ is registered in England (Company No 06821134)
                                A quick check at Companies' House shews that the company was formed on 17/02/2009.

                                Some "heritage"! :tinysmile_hmm_t2:

                                Comment

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