Re: Latest updates on PPI Judicial Review and claims on hold
leclercs comments may not be popular with all but he is raising some valid points, a ranting letter expecting complaints staff to look at either sympathetically or otherwise will not acheive the desired end result, it will simply generate the usual standardised response, probably just making you more irate!
Whilst I understand venting like this may make you feel like you've acheived something it will not progress the matter any further with the lender, they are used to receiving such correspondence and it simply a case of water off a ducks back, they dont care about the consumers circumstances or feelings and i doubt theyll start anytime soon (may not be fair and just but unfortunately is the truth)
As lecelerc states stick to the facts and at least make them work, for the banks this is just a case of "playing the game", its always best to try and remove emotions (anger or otherwise) from your dealings with them and take them on in the same way.
leclercs comments may not be popular with all but he is raising some valid points, a ranting letter expecting complaints staff to look at either sympathetically or otherwise will not acheive the desired end result, it will simply generate the usual standardised response, probably just making you more irate!
Whilst I understand venting like this may make you feel like you've acheived something it will not progress the matter any further with the lender, they are used to receiving such correspondence and it simply a case of water off a ducks back, they dont care about the consumers circumstances or feelings and i doubt theyll start anytime soon (may not be fair and just but unfortunately is the truth)
As lecelerc states stick to the facts and at least make them work, for the banks this is just a case of "playing the game", its always best to try and remove emotions (anger or otherwise) from your dealings with them and take them on in the same way.
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