Re: Latest updates on PPI Judicial Review and claims on hold
Just had a return call, and it turns out the guy dealing with it no longer works in complaints dept and although he did receive the banks acceptance form he was waiting on confirmation from the FOS and a copy of there acceptance form.
The complaints dept I'm told did get these but again a break down in communication i,e the complaints dept not telling him had lead to the delay.
However he thanked me for the call and will now progress the finalization this afternoon and the current loan will be paid and closed and a cheque forwarded to me for the remainder which I will receive tomorrow or Wednesday via special delivery.
So there you have it no hold up on mine
Just had a return call, and it turns out the guy dealing with it no longer works in complaints dept and although he did receive the banks acceptance form he was waiting on confirmation from the FOS and a copy of there acceptance form.
The complaints dept I'm told did get these but again a break down in communication i,e the complaints dept not telling him had lead to the delay.
However he thanked me for the call and will now progress the finalization this afternoon and the current loan will be paid and closed and a cheque forwarded to me for the remainder which I will receive tomorrow or Wednesday via special delivery.
So there you have it no hold up on mine
Comment