Hello everyone,
Firstly I am not sure if I am at the right place. It might be an employment related issu. Well the story is that I am disappointed with the outcome of my PPI insurance claim with Capitalone due to unemployment. Last year in August I was on sick leave for almost two months (never made a claim) and after that I changed to a new job but my employment was terminated due to bad verbal reference (from my ex employer) was given within the first week of my employment. There was no hearing and I was never told the causes. I asked my ex employers but they are completely denying that they had not given any reference at all. Infect they said it is not there policy and the only reference they give is the length of my service and confirmation of my name. I have record of all the correspondence. Now the problem is AxA (PPI Insurer for Capitalone) are saying that they are refusing this claim because my dismissal was due to bad reference and this refers to my performance which is not covered into my policy. I am bit confused because currently I am receiving PPI payments into my other card account and it was approved without any problem. I only applied for this claim because I just found out that I been actually paying for this cover. I do not recall taking this cover. I wish to appeal against this decision. Any suggestions? Thank you for reading and for your help.
Best regards,
Firstly I am not sure if I am at the right place. It might be an employment related issu. Well the story is that I am disappointed with the outcome of my PPI insurance claim with Capitalone due to unemployment. Last year in August I was on sick leave for almost two months (never made a claim) and after that I changed to a new job but my employment was terminated due to bad verbal reference (from my ex employer) was given within the first week of my employment. There was no hearing and I was never told the causes. I asked my ex employers but they are completely denying that they had not given any reference at all. Infect they said it is not there policy and the only reference they give is the length of my service and confirmation of my name. I have record of all the correspondence. Now the problem is AxA (PPI Insurer for Capitalone) are saying that they are refusing this claim because my dismissal was due to bad reference and this refers to my performance which is not covered into my policy. I am bit confused because currently I am receiving PPI payments into my other card account and it was approved without any problem. I only applied for this claim because I just found out that I been actually paying for this cover. I do not recall taking this cover. I wish to appeal against this decision. Any suggestions? Thank you for reading and for your help.
Best regards,
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