Marks & Spencer PPI Help needed

[Bretheren]

Re: Marks & Spencer PPI Help needed

I am currently having the same problems with M&S. Have you made any progress or do you have any further advice on how to proceed?

Thank you

[distressedmam]

Re: Marks & Spencer PPI Help needed

Me too> My application form shows i did not want ppi yet they still charged it They are very obstinate!

[Natalie6999]

Re: Marks & Spencer PPI Help needed

Since my last post I have resubmitted my claim to FOS & they wrote to Allianz who took over from Cornhill to start the complaints process again.

I have now received a refund of £1630 which represents the payments I have made over the last 11 years plus 8% simple interest, I am now awaiting a decision from Allianz as to whether they will pay me compound interest, if they refuse then it's back to FOS. :beagle:

[showergirl]

Re: Marks & Spencer PPI Help needed

Since my last post I have resubmitted my claim to FOS & they wrote to Allianz who took over from Cornhill to start the complaints process again.

I have now received a refund of £1630 which represents the payments I have made over the last 11 years plus 8% simple interest, I am now awaiting a decision from Allianz as to whether they will pay me compound interest, if they refuse then it's back to FOS. :beagle:

Well done Natalie you got there in the end. I am so pleased for you

[scoobydoo]

Re: Marks & Spencer PPI Help needed

wel done - do you know why the FOS agreed to help when they refused before? It is just that it might help others with loans etc regulated by the FLA?

I have seen comments that the FOS should help out but it does seem to vary from case to case.

[Natalie6999]

Re: Marks & Spencer PPI Help needed

I read on another site that FOS were taking on older claims that they had previously rejected & sent mine in, they have got a new team looking for ways for customers to reclaim when the seller was unregulated, ie go for the insurer or underwriter.

[barloo69]

Re: Marks & Spencer PPI Help needed

This is absolutely correct. For pre FOS regulated claims they do try and target the Insurer instead which would have been a member of the GISC which later got absorbed into the jurisdiction of the FOS.

Unfortunately though, it would seem to depend on the FOS staff member that you get. A lesser experienced staff member will find it easier to say NO compared to his /her more experienced colleague that will take your case on. (a by product that you get from a over stretched organisation I suppose)

Im interested however in your furthe claim for CI. How did you do this after already getting SI of 8%. ?

[Bretheren]

Re: Marks & Spencer PPI Help needed

Since my last post I have resubmitted my claim to FOS & they wrote to Allianz who took over from Cornhill to start the complaints process again.

I have now received a refund of £1630 which represents the payments I have made over the last 11 years plus 8% simple interest, I am now awaiting a decision from Allianz as to whether they will pay me compound interest, if they refuse then it's back to FOS. :beagle:

Exactly the same for me £700 on its way Allianz have agreed to pay within a couple of days of recieving my complaint from FOS