Cento Client Review ( CCR Claims ) Client connection Ltd

[rocklobster]

Re: Cento Client Review ( CCR Claims ) Client connection Ltd

No no no...she didn't pay anything. Of course not.

Thanks for the info. We are not looking to claiming anything back with regards to loans etc....we don't want to do anything like that. But the credit card charges is quite interesting though. It may be worth pursuing. To be honest, we have not had a chance to read any more about it as this only happened yesterday and I'm very busy today. As soon as we do and we decide what to do we will post again. I just wanted to share my cold cold horror story (well, my fiancee).

The woman who called her told her that the government has already taken this money from the banks and it is "just waiting to be distributed". Is there any truth to this?

[TUTTSI]

Re: Cento Client Review ( CCR Claims ) Client connection Ltd

Have a read of this thread, for claiming credit card charges and interest
http://www.legalbeagles.info/forums/...ad.php?t=17444 and other cases in our credit card section http://www.legalbeagles.info/forums/...splay.php?f=33

No no no...she didn't pay anything. Of course not. I am really pleased to hear that.

Thanks for the info. We are not looking to claiming anything back with regards to loans etc....we don't want to do anything like that. But the credit card charges is quite interesting though. It may be worth pursuing. To be honest, we have not had a chance to read any more about it as this only happened yesterday and I'm very busy today. As soon as we do and we decide what to do we will post again. I just wanted to share my cold cold horror story (well, my fiancee).

The woman who called her told her that the government has already taken this money from the banks and it is "just waiting to be distributed". Is there any truth to this?

Not heard of that one tbvh Who actually would be distributing the money the government????if it does not make sense it is more than likely not true.

[CleverClogs]

Re: Cento Client Review ( CCR Claims ) Client connection Ltd

The woman who called her told her that the government has already taken this money from the banks and it is "just waiting to be distributed". Is there any truth to this?

Of course there isn't! :rofl:

Report the vache folle to Consumer Direct, on 08454 04 05 06.

[TUTTSI]

Re: Cento Client Review ( CCR Claims ) Client connection Ltd

Following my conversation today with the production company they have asked me to find someone who has used a Claims Management Company where they have been asked to pay upfront fees, then have been asked to pay further fees to continue with their claim which has then put them in a vunerable situation pushing them into a hardship situation. Can you please urgently PM me if this has happened to you and you would be prepared to take part.

Read more at: Help Required Urgently With Cmc's - Legal Beagles Consumer Forum

[Mr D]

Re: Cento Client Review ( CCR Claims ) Client connection Ltd

Hi, I'm new to this site and it could well be the best site so far.

We signed up to Cento Client Review a couple of years ago, paid them £299 and some administration fees, £10 for bank administration for each claim form(4). We got a phone call from Swansea asking if we wanted to "fast track" our claim for another £300. We refused. Months and months went by with no more contact from CCR and then letters from Legal Redress and Ultimate Law started arriving wanting us to fill in claim forms. We ignored these. We kept an eye on the legal proceedings as 3 claims, credit card, mortgage and bank loan were with Lloyds TSB, who then admitted to their faults.

We then recieved another claim pack from Lifestyle Claims which is still in the drawer. To cut a long story short, we won our 3 claims from Lloyds TSB who paid us directly into our account and by cheque. The problem now is Lifestyle Claims are sending letters demanding £2,000+ for their work!!(for 1 claim) I asked Lifestyle Claims to email me any documents with my signature giving them permission to start my claims. They emailed a signed claim form, my signature, but it was the Cento Cleint Review claim form. Should I pay Lifestyle Claims this £2,000+?

I can go into more detail when I get back home to Scotland as all my paper work is there. Thanks in advance for any advice.

Mr D.

[TUTTSI]

Re: Cento Client Review ( CCR Claims ) Client connection Ltd

Welcome Mr D

It is good that you received your money directly to your account - that is good news.

Cento and Lifestyle are one and the same company underumbrella of their Ltd Company. I am not a legal expert but would have thought that Cento could have still come after you as I am sure you must have signed the forms with them which would have entitled them to their agreed commission.

As you say they are chasing you under the umbrella of Lifestyle which is not who the contract was signed. When you are back home can you please post up the original agreement with Cento (omitting your personal details) as it may be that the contract was with the Ltd Company. and not the trading name.

Are you interested talking about your experiences with this Claims Management Company on a documentary for National TV, please let me know.

Hi, I'm new to this site and it could well be the best site so far.

We signed up to Cento Client Review a couple of years ago, paid them £299 and some administration fees, £10 for bank administration for each claim form(4). We got a phone call from Swansea asking if we wanted to "fast track" our claim for another £300. We refused. Months and months went by with no more contact from CCR and then letters from Legal Redress and Ultimate Law started arriving wanting us to fill in claim forms. We ignored these. We kept an eye on the legal proceedings as 3 claims, credit card, mortgage and bank loan were with Lloyds TSB.

We then recieved another claim pack from Lifestyle Claims which is still in the drawer. To cut a long story short, we won our 3 claims from Lloyds TSB who paid us directly into our account and by cheque. The problem now is Lifestyle Claims are sending letters demanding £2,000+ for their work!! Iasked Lifestyle Claims to email me any documents with my signature giving them permission to start my claims. They sent a signed claim form, my signature, but it was the Cento Cleint Review claim form. Should I pay Lifestyle Claims this £2,000+?

I can go into more detail when I get back home to Scotland as all my paper work is there. Thanks in advance for any advice.

Mr D.

[Mr D]

Re: Cento Client Review ( CCR Claims ) Client connection Ltd

Hi Tuttsi, thanks for the welcome.

I've just checked the email and the company name I signed with appears as:

Cento Client Review Client Connection Ltd trading as Cento Client Review.
Princess House
Princess Way
Swansea

Also just under the signature box:
Legal Redress Ltd
Corporation House
Corporation Road
Swansea

Gravity Financial Solutions
Independant Financial Claims Ltd T/A Gravity Financial Solutions
New Road Side
Horsforth
Leeds

Ministry of Justice No CRM 19136

[TUTTSI]

Re: Cento Client Review ( CCR Claims ) Client connection Ltd

Just a question have Lifestyle issued you with a VAT invoice?

Did Cento when you paid the initial deposit issue you with a VAT invoice.

Apparently they are registered for VAT and should be properly accounting for both the money you paid up front which they should have issued an invoice with VAT included and any demands for money should also show their VAT number and the split VAT.

I will let others look at the position with the information you hve provided an hopfully someone will post up on the legal side of this.

Also, the money you paid upfront was that to be deduced from te final amount due?

Is the total of the amount they are trying to collect from you the agreed amount which you signed for with Cento?

Hi Tuttsi, thanks for the welcome.

I've just checked the email and the company name I signed with appears as:

Cento Client Review Client Connection Ltd trading as Cento Client Review.
Princess House
Princess Way
Swansea

Also just under the signature box:
Legal Redress Ltd
Corporation House
Corporation Road
Swansea

Gravity Financial Solutions
Independant Financial Claims Ltd T/A Gravity Financial Solutions
New Road Side
Horsforth
Leeds

Ministry of Justice No CRM 19136

[Mr D]

Re: Cento Client Review ( CCR Claims ) Client connection Ltd

Just a question have Lifestyle issued you with a VAT invoice?

Did Cento when you paid the initial deposit issue you with a VAT invoice.

Apparently they are registered for VAT and should be properly accounting for both the money you paid up front which they should have issued an invoice with VAT included and any demands for money should also show their VAT number and the split VAT.

I will let others look at the position with the information you hve provided an hopfully someone will post up on the legal side of this.

Also, the money you paid upfront was that to be deduced from te final amount due?

Is the total of the amount they are trying to collect from you the agreed amount which you signed for with Cento?

Thanks for the reply Tuttsi,

I'll be in a better position to answer these questions tonight when I arrive back home.

On the subject of V.A.T, I did ask a Phil Owen on the telephone about a VAT No, he did say he could get me one!!

I'll be back on tonight once I've been through all the paper work. Cheers.



I've attached the pre-contractual agreement. It says "Our solicitors will endevour to recover legal expenses" or words to that effect.

Should I ask for a court reference number? I don't think this claim made it to court as Lloyds TSB did admit to misselling.

CCR's welcome email.:



[FONT='Arial','sans-serif']Welcome to the one stop shop for reclaiming back money that is rightfully yours. Here at CCR Claims we specialise in helping clients get back money that they thought was long gone.[/FONT]
[FONT='Arial','sans-serif']Much has been published regarding the miss-selling of financial products by the major lenders in the U.K over the last 15 years, but many people don’t realise or don’t want to believe that they have been miss-sold to, but the reality is that millions of people across the U.K have been affected by this.[/FONT]
[FONT='Arial','sans-serif']We specialise in 2 areas of this financial sector, the first being Payment protection insurance (P.P.I) this is a policy added onto a loan agreement to protect you against unemployment/sickness and in an ideal world would pay your loans for a period when you are unable to do so, but the sad reality is that without the policy being sold correctly it is not worth the paper it is written on. We have a 85% success rate on cases that include P.P.I.[/FONT]
[FONT='Arial','sans-serif']The second area we specialise in is Unenforceable loans (This is when a loan breaches the consumer credit act set up to protect you against miss-selling) in these cases when an agreement is deemed as unenforceable any outstanding balances can be potentially written off leaving you debt free.[/FONT]
[FONT='Arial','sans-serif']You have already made the first step to reclaiming your money by speaking to your claim advisor so here are a few frequently asked questions to help you understand more fully what CCR Claims will be doing for you.[/FONT]

FAQ

How long will my claim take?

[FONT='Arial','sans-serif']All claims are different, but generally we aim to get our clients a full settlement within 6-8 months of us receiving the original agreements from your lender, this can be considerably speeded up if you have the original agreement from the lender[/FONT]

Will I need to pay anything upfront?

[FONT='Arial','sans-serif']The fee for processing your claim will be discussed with an advisor at the time your order was placed[/FONT]

Will I be charged if my claim fails?

[FONT='Arial','sans-serif']No, definitely not, on the contrary if all your potential claims prove unsuccessful we will refund in FULL any administration fee, making this process 100% risk free for you the client.[/FONT]

Does the policy itself have to be unreasonable or defective for me to win?
[FONT='Arial','sans-serif']No, you have a valid claim if you were pressured into taking out the policy, or if the real costs and conditions were not made clear at the time.[/FONT]

Will you claim back 100% of my premiums paid?
[FONT='Arial','sans-serif']Yes, and this will be repaid to you in full + interest.[/FONT]

If I’ve paid off my loan/mortgage some time ago, can you still help me make a claim?
[FONT='Arial','sans-serif']Yes. In most cases, we can reclaim charges for the past six years irrespective of whether the account is still open.[/FONT]

What if my question isn't answered here?
[FONT='Arial','sans-serif']Feel free to call us on 01792 762387 and speak to one of our highly trained Advisers, who will be happy to help.[/FONT]

[TUTTSI]

Re: Cento Client Review ( CCR Claims ) Client connection Ltd

Who is Phil Owen?

It is not just a VAT number you want, it is a proper VAT invoice as you want to make sure that if you do have to pay this invoice it is correct and that they are paying over the VAT to Revenue and Customs.

Thanks for the reply Tuttsi,

I'll be in a better position to answer these questions tonight when I arrive back home.

On the subject of V.A.T, I did ask a Phil Owen on the telephone about a VAT No, he did say he could get me one!!

I'll be back on tonight once I've been through all the paper work. Cheers.

[ATTACH]5536[/ATTACH]

I've attached the pre-contractual agreement. It says "Our solicitors will endevour to recover legal expenses" or words to that effect.

Should I ask for a court reference number? I don't think this claim made it to court as Lloyds TSB did admit to misselling.

[Mr D]

Re: Cento Client Review ( CCR Claims ) Client connection Ltd

Who is Phil Owen?

It is not just a VAT number you want, it is a proper VAT invoice as you want to make sure that if you do have to pay this invoice it is correct and that they are paying over the VAT to Revenue and Customs.

Hello again Tuttsi,

I have just read the first Pro-Forma Invoice from Lifestyle Claims.
It does have an invoice number and VAT number but at the bottom of the letter it states: THIS IS NOT A VAT INVOICE.
VAT : £337.33
VAT No: 989 800 461

On all my previous correspondence with Cento Client Review there has been no mention of Lifestyle Claims, do CCR still have their license? Also, the claim form I didn't submit came with a stamped addressed envelope to:

Synergy Financial Solutions
Heritage Exchange
South Lane Mills
Elland
HX5 0HG

This company just seems to be made up of smoke and mirrors, definately trying to deflect and hide from something/somebody.


We received a FINAL NOTICE yesterday and have 14 days to get in touch or Lifestyle Claims will be issuing County Court proceedings. Don't get me wrong, I wouldn't have any problem paying CCR, but when a bill comes through from a company you have never heard of or signed up to, it makes you wonder if CCR would ask for their share once Lifestyle had been paid.

We may have to get legal help as we find this whole thing to be shady.

[TUTTSI]

Re: Cento Client Review ( CCR Claims ) Client connection Ltd

Hi Mr D
I have been away and have just picked this up.

Something here is very odd I have not heard from Synergy Financial Solutions.

The trouble is that Cento Client Review and Lifestyle Claims are run by the same Ltd company. It is the Ltd compnay which I belive holds the licence.

You may have to phone the Ministry of Justice to verify what the connection is with Synergy and whether they should be sending you a proper VAT invoice before you pay it.

Can you pop up the VAT number so that we can try and check if this is a bonafide number. A proforma invoice means that you have to pay before they can issue a proper VAT invoice and hopefully they would do this as a matter of course. They probably pay VAT on completion of payment.

Hello again Tuttsi,

I have just read the first Pro-Forma Invoice from Lifestyle Claims.
It does have an invoice number and VAT number but at the bottom of the letter it states: THIS IS NOT A VAT INVOICE.
VAT : £337.33
VAT No: 989 800 461

On all my previous correspondence with Cento Client Review there has been no mention of Lifestyle Claims, do CCR still have their license? Also, the claim form I didn't submit came with a stamped addressed envelope to:

Synergy Financial Solutions
Heritage Exchange
South Lane Mills
Elland
HX5 0HG

This company just seems to be made up of smoke and mirrors, definately trying to deflect and hide from something/somebody.


We received a FINAL NOTICE yesterday and have 14 days to get in touch or Lifestyle Claims will be issuing County Court proceedings. Don't get me wrong, I wouldn't have any problem paying CCR, but when a bill comes through from a company you have never heard of or signed up to, it makes you wonder if CCR would ask for their share once Lifestyle had been paid.

We may have to get legal help as we find this whole thing to be shady.

[Caljoemor]

Re: Cento Client Review ( CCR Claims ) Client connection Ltd

Hi
Sorry to barge in but this has happened to me.

I signed up to this in Sept 2009 and had a letter in April 2010 saying they regret they could not assist me and would issue a refund of my initial fee.

I have then had a letter sent to my old address (lucky that it was forwarded to me) from Lifestyle Claims saying they have settled my account and I now owe them 30% of it.

I have of course checked and the claim was with Barclaycard there has been a payment to my card settling the amount my issues are as follows;

I singed up to Centro Client Review - Client Connection Limited.
They said they could not help and would issue a refund (I have since been told that I had to claim that refund and it was never paid back!)
Then over a year later I get a letter from another company with no communication from any of the companies involved throughout the 18 months.

Whilst I am happy to pay any fees that are owed, I am not willing to pay fees to a company I have not heard of and also when they said they could not help, I cannot help thinking that Barclaycard have done this without their involvement and they are now chancing it to get paid.

They have threatened legal action if I do not pay them and they don't even have the correct address, they have asked to take it but I am refusing to give it to them. Any advice would be greatly appreciated.

I have checked the terms and conditions unfortunately I cannot tell if these were the ones I actually signed as it is just printed pages and then the Letter of Authority makes reference to me retaining a copy of the terms and conditions and being bound by them?

In the details about the service it states that the claim can take up to 12 months and in the number 1 it makes no reference to an end date and suggests that this contract would run indefinately (is that legal?)

Thank you for any replies in advance.

[TUTTSI]

Re: Cento Client Review ( CCR Claims ) Client connection Ltd

You need to report this scenario to the Ministry of Justice as soon as possible as they should know how Cento are operating and name changing.

What is the company name who are chasing you for this debt? and are they part of Client Connection Ltd and are they authorised with the Ministry of Justice? Also, if they are debt collecting they may need an OFT licence to be able to do this. Again you will need to check this through before you pay anything to anyone.

You could also report this to Trading Standards as to what they are doing and if for them to advise if this is correct.

I agree with you with regards to the repayment of charges. It is however unlikely that Barclaycard would off their own back just refund without having received a letter from someone requesting a refund.

If push comes to shove after you have made all your enquiries, I can only suggest that you pay the 30% as agreed but pay it to Client Connection Ltd (This is the Ltd company that you took the original contract with under the guise of Cento Client Review) - less the original deposit that you paid (again I am asuming that you paid an upfront deposit?). Ask them for a proper invoice if they have not sent it already. (I am asuming that you agreed to 30% back in 2009 as it was 25% in the early days)

Just as a point some of our members who have written just a simple letter to Barclaycard have received refunds of charges within 9 days of sending the letter so why yours has taken so long to deal with god only knows.

Hope this information helps...

Hi
Sorry to barge in but this has happened to me.

I signed up to this in Sept 2009 and had a letter in April 2010 saying they regret they could not assist me and would issue a refund of my initial fee.

I have then had a letter sent to my old address (lucky that it was forwarded to me) from Lifestyle Claims saying they have settled my account and I now owe them 30% of it.

I have of course checked and the claim was with Barclaycard there has been a payment to my card settling the amount my issues are as follows;

I singed up to Centro Client Review - Client Connection Limited.
They said they could not help and would issue a refund (I have since been told that I had to claim that refund and it was never paid back!)
Then over a year later I get a letter from another company with no communication from any of the companies involved throughout the 18 months.

Whilst I am happy to pay any fees that are owed, I am not willing to pay fees to a company I have not heard of and also when they said they could not help, I cannot help thinking that Barclaycard have done this without their involvement and they are now chancing it to get paid.

They have threatened legal action if I do not pay them and they don't even have the correct address, they have asked to take it but I am refusing to give it to them. Any advice would be greatly appreciated.

I have checked the terms and conditions unfortunately I cannot tell if these were the ones I actually signed as it is just printed pages and then the Letter of Authority makes reference to me retaining a copy of the terms and conditions and being bound by them?

In the details about the service it states that the claim can take up to 12 months and in the number 1 it makes no reference to an end date and suggests that this contract would run indefinately (is that legal?)

Thank you for any replies in advance.

[TUTTSI]

Re: Cento Client Review ( CCR Claims ) Client connection Ltd

NOTICE

Lifestyle Claims have gone into administration.

They are Client Connection Ltd and have traded as Cento Client Review/Money Saving Exxxxx and of course last known as Lifestyle Claims

The administrators are:
Sharma & Co.,
Mr Gagen Dulari Sharma,
257 Hagley Road,
Birmingham,
B16 9NA

Please also be very aware that there is another company trading from the same address called Lifestyle Money and they trade from a different Ltd Company and have their own authorisation from the MOJ. They also have some of the same directors that used to be on Client Connection Ltd.

Please be aware that Lifestyle Money cannot deal with Lifestyle Money matters and if they do you should be reporting this immediately to the MOJ as this is against the MOJ authorisation rules.

Also, Redhawk Legal have also been purporting to deal with Lifestyle Claims current claims and answering the phone as if they are Lifestyle Claims. The MOJ have said they cannot do this and I am sure the MOJ will close this down very quickly. We have also been advised that Ultimate Law have also taken on Lifestyle Claims and I am waiting for the MOJ to confirm the current position.

If anyone has received any notifications from the Administrator regarding the administration or that the business hqas been transferred can you advise me immediately and if possible post up the letters you have received.

Tuttsi