Cento Client Review ( CCR Claims ) Client connection Ltd

[TUTTSI]

Re: Cento Client Review ( CCR Claims ) Client connection Ltd

Hi TUTTSI

My Grandfather paid with a debit card which came directly out of his account on the 19th October 2010. What date did he send the pack back?

He returned everything to them but nothing. When we have spoken to them since they just say that they will refund it back but never actually do it. My mother even asked to speak to a senior manager but they just refuse. Phone the Director Damian Spooner the tel no I posted on my last post.

Like i said, everything we have tried has just hit a brick wall. They are very quick to take the money but very slow to repay it back. Even on the day they took the money we called them but just got the run around (i.e. we had to wait for the pack to arrive first). Please do not give up

Thanks anyway

You still have remedies:-

You must write a letter giving them 7 working days to repay the money, after that you take out a small claims against them for the money + interest. + advise that you are complaining to the MOJ as they have broken the law by not returning the money as requested by your grandfather.

You must contact the Ministry of Justice and advise them of the situation and ask for their help.

Please do not let them get away with this they are breaking the law and they should have repaid that money by now.

Tuttsi

[ElTel]

Re: Cento Client Review ( CCR Claims ) Client connection Ltd

Hi All,...(This is my 1st post to this site......)

I had a cold call off Lifestyle Claims Ltd. (Lisa Williams) today...
They spent 15 min trying to get my credit card details off me. No chance of that over the phone..
They gave me info re. companies house, etc. I asked them who their director/s were, but they made some excuse and would not say. I think I've found that out myself....

....
Damian Spooner is or was a director
Whois info for lifestyleclaims.net

Spooner, Damian info@convergencebs.co.uk
Princess House
Princess Way
Swansea, Wales SA1 1SD
GB
+44.7805555651

Read more at: Cento Client Review ( CCR Claims ) Client connection Ltd - Page 22 - Legal Beagles Consumer Forum
....

In light of the information from fellow threaders and the phone call, I'll not be pursuing any dealings with them.

So everyone, caveat emptor!!!!!!:drum:

[TUTTSI]

Re: Cento Client Review ( CCR Claims ) Client connection Ltd

As a matter of interest what did they say they could claim for you?

I am pleased you were able to read our threads and make your own decision as to whether or not to pay for their service.

We here on LB are still not convinced that anyone has ever received a refund, despite their promises and taking huge sums of money from the public.

You only have to read the earlier thread on how they have taken money from a grandfather who did not understand and who did not have a PPI to reclaim and after requesting his money back he has still not received this, and this is shameful of a company to do this.

Hi All,...(This is my 1st post to this site......)

I had a cold call off Lifestyle Claims Ltd. (Lisa Williams) today...
They spent 15 min trying to get my credit card details off me. No chance of that over the phone..
They gave me info re. companies house, etc. I asked them who their director/s were, but they made some excuse and would not say. I think I've found that out myself....

....
Damian Spooner is or was a director
Whois info for lifestyleclaims.net

Spooner, Damian info@convergencebs.co.uk
Princess House
Princess Way
Swansea, Wales SA1 1SD
GB
+44.7805555651

Read more at: Cento Client Review ( CCR Claims ) Client connection Ltd - Page 22 - Legal Beagles Consumer Forum
....

In light of the information from fellow threaders and the phone call, I'll not be pursuing any dealings with them.

So everyone, caveat emptor!!!!!!:drum:

[d5mcc]

Re: Cento Client Review ( CCR Claims ) Client connection Ltd

H1, I have also done a silly thing and after a convincing sales pitch from Lifestyle Claims,I also paid the fee of £352.50 upfront on my credit card. I received the package, but I left it lying around for several weeks. I decided not to proceed with it and I rang them to see if they would refund my money, but they said that they couldn't as the 14 day cool off period had passed and suggested that I proceed with the claim anyway. I'm a bit reluctant to pass anymore information onto this company and would like my money back. Do you think this is possible?

[TUTTSI]

Re: Cento Client Review ( CCR Claims ) Client connection Ltd

Firstly, can you advise us what did Life Style Claims say they could do for you that made you part with £352.50 and exactly what date did this happen?

For a start, Life Style Claims, cold called you and took money upfront this is against the rules for their authorisation with the Ministry of Justice.

You have paid by credit card so you could apply for cashback, but can only do so if you have good reasons.

Respond to my question on what they said they could do for you and I will help you further.

H1, I have also done a silly thing and after a convincing sales pitch from Lifestyle Claims,I also paid the fee of £352.50 upfront on my credit card. I received the package, but I left it lying around for several weeks. I decided not to proceed with it and I rang them to see if they would refund my money, but they said that they couldn't as the 14 day cool off period had passed and suggested that I proceed with the claim anyway. I'm a bit reluctant to pass anymore information onto this company and would like my money back. Do you think this is possible?

[eddie36613]

Re: Cento Client Review ( CCR Claims ) Client connection Ltd

We have had two separate calls from companies offering to recover monies. One did in fact recover our miss sold PPI but took most of it in fees. A second company is offering to get our Club Class holiday refunded but require an upfront fee. This makes me suspect a scam is formulating but I don't know how to check out the company.

[TUTTSI]

Re: Cento Client Review ( CCR Claims ) Client connection Ltd

Well done with getting your PPI refunded. Do you know the name of the Company that did this for you and how comes they took most in fees?

What is the name of the company that want to recover your club class holiday?

Did you have a problem with your holiday?

Have you made a complaint to the holiday company?

If you had a problem with your holiday, how did they know you had a problem?

I would be dubious about anyone who cold calls you and I certainly would not give any personal details or credit card details over the phone to anyone that cold calls unless you know who they are and that you are satisfied that they are a trustworthy company.

We have had two separate calls from companies offering to recover monies. One did in fact recover our miss sold PPI but took most of it in fees. A second company is offering to get our Club Class holiday refunded but require an upfront fee. This makes me suspect a scam is formulating but I don't know how to check out the company.

[The Debt Star]

Re: Cento Client Review ( CCR Claims ) Client connection Ltd

We have had two separate calls from companies offering to recover monies. One did in fact recover our miss sold PPI but took most of it in fees. A second company is offering to get our Club Class holiday refunded but require an upfront fee. This makes me suspect a scam is formulating but I don't know how to check out the company.

yep, I got a call from a CMC who siad their cut would be 39% of the claim. The call centre girl mumbled through the "39%" bit

[d5mcc]

Re: Cento Client Review ( CCR Claims ) Client connection Ltd

H1, I have also done a silly thing and after a convincing sales pitch from Lifestyle Claims,I also paid the fee of £352.50 upfront on my credit card. I received the package, but I left it lying around for several weeks. I decided not to proceed with it and I rang them to see if they would refund my money, but they said that they couldn't as the 14 day cool off period had passed and suggested that I proceed with the claim anyway. I'm a bit reluctant to pass anymore information onto this company and would like my money back. Do you think this is possible?

Thanks for your response TUTTSI.

Lifestyle claims rang on the 18th November 2010. I spoke to a sales person who asked about my mortgage and credit cards accounts.She said that they would look into these accounts and see if I was entitled to any money back.She asked if I had taken out mortgage protection insurance incase I lost my job. I told her that I hadn't. She said that sometimes companies can still take the insurance out, even if I hadn't agreed to it. They can hide the charges in the repayments. She thought that my monthly mortgage payments would indicate this and I could have been paying this insurance. And she thought there was a good chance that I would be entitled to a substantial claim. She said that I would have to pay £352.50 up front which I would get back if I wasn't entitled to any money. I should know in about 12 weeks after I returned the forms if I am entitled to anything. She said something similar regarding my credit cards.
I rang to ask for a refund a couple of weeks ago, but I was told that it was past the 14 day cooling off period so they could not do anything. They suggested that I would be better off persuing the claim as I would either get the claim amount or my money back if I wasn't entitled..

[TUTTSI]

Re: Cento Client Review ( CCR Claims ) Client connection Ltd

Thanks for your response TUTTSI.

Lifestyle claims rang on the 18th November 2010. I spoke to a sales person who asked about my mortgage What exactly did they ask? and credit cards accounts.She said that they would look into these accounts how exactly were they going to look into those accounts and see if I was entitled to any money back.She asked if I had taken out mortgage protection insurance incase I lost my job. have a read of our PPI thread - which cuurently is under Judicial Review and it was at the time they called you sadly http://www.legalbeagles.info/forums/...ad.php?t=24880
I told her that I hadn't. She said that sometimes companies can still take the insurance out, even if I hadn't agreed to it. They can hide the charges in the repayments. She thought that my monthly mortgage payments would indicate this and I could have been paying this insurance. And she thought there was a good chance that I would be entitled to a substantial claim. She said that I would have to pay £352.50 up front which I would get back if I wasn't entitled to any money. I should know in about 12 weeks after I returned the forms if I am entitled to anything. She said something similar regarding my credit cards.
I rang to ask for a refund a couple of weeks ago, but I was told that it was past the 14 day cooling off period so they could not do anything. They suggested that I would be better off persuing the claim as I would either get the claim amount or my money back if I wasn't entitled..

Credit card if you write to you credit card company a simple letter requesting a refund they have been know to refund in under 9 days without the need to seek outside help. Have a look at this thread wher one of our members received a refunds after 9 days with just having sent a simple letter.
http://www.legalbeagles.info/forums/...ad.php?t=17444


You need to write a letter and send this by special delivery to the MD of Lifestyle claims and tell him that you want your money back within 14 days and advise him about the Judicial Review which they should have been aware of at the time they phoned and sold their services to you also you note from the Ministry of Justice web site that they should not have cold called you and that they should not have requested upfront fees and advise him that if he does not return your money in full you will not only report this matter to the Ministry of Justice, , OFT and Trading Standards, you will also request intervention from your credit card company by way of a charge back as they sold you a service which they could not deal with at the time of this being sold to you.

You can call your credit card company anyway and make them aware that they mis sold you a services one which they could not at that do because of the Judicial Review of PPI cases, tell them that you are writing requesting a refund and ask for the form to complete in the event that they do not respond to you.

Please let us know how you get on.

[TUTTSI]

Re: Cento Client Review ( CCR Claims ) Client connection Ltd

You may also want to read this re PPI:-
http://www.fsa.gov.uk/pages/consumer...ppi_letter.pdf

[ronaldo]

Re: Cento Client Review ( CCR Claims ) Client connection Ltd

Has anyone received a phone call from them ?

If you have then please http://www.legalbeagles.info/forums/register.php for free and tell us your experiences of them.

They are cold calling consumers offering to get back charges, PPI and also write off loans etc. They charge between £49.99 and £149.99 for their services for which you can do any of this yourself for free with the assistance of this site.



EDIT -

What would be very helpful would be if people who have posted with concerns over misleading claims made to them in these calls could PM me or send admin@legalbeagles.info an email stating the concern, the time and date of the call, and the telephone number that the call was made to. This will then be passed to cento so they can monitor and take action to improve the quality of their calls.


THE STORY SO FAR.......

1. Basically, I have not heard of one person so far who has been sucessful, but that is not to say that there have not been any.

2.The solicitors they have stated to many people that they use are Forbes Douglas, I have evidence from the MD of Forbes Douglas that they are not solicitors and neither do they have any solicitors employed by them, they are in fact another claims managment company. So again if they make these references you must check out what they are saying is correct.

3. If your claim progresses to the next stage they may ask for more money and they may also get you to sign away an additional 30% of any money they recover for you.

4. If you decide to use them, you should check their T & C's before entering into any agreement IMHO and definately before you pay any money over.

5. Get everything in writing before entering into any agreement, unless you are recording your phonecalls.

6. Do your research thoroughly before using them or any other claims management company, before parting with your money. There are loads of resources on the internet.

7. Anything they can do for you you can do for free, with the help of consumer web sites like here on Legal Beagles.

8.Cento Client Review told me that I had £3K to come back from a particular previous mortgage company, this was not true as I have checked it out, I did not take PPI and neither did I have £3K of Mortgage charges. The mortgage payments were much more than £3K so where to they get there figures from.

9. Also, it is worth remembering at the time of their phonecall to you they are not privy to your Bank,Mortgage,Creditcards and Loans so how can they pluck figues out of thin air and advise you what you have to come back.

10. They have been known to tell people to stop paying their loans and pay the money to their solicitors, on no account must anyone do this as it is not advisable. Seek solicitors advice from someone you trust as you could end up in default and your financial record could be damaged.

11. When they phone you, did should ask where they got your personal data from? they are not allowed to cold call. They told me they got my information from the FSA - that is not true, when questioned further they told me a central regisitry for PPI, again I have no PPI so this cannot be true.

12. Never give you personal data to anybody that calls you on the telephone this includes you credit/debit card numbers, without first checking them out.

Finally, if you feel they have misled you or that they cold called you, this will make them in breach of their conditions for holding a Ministry of Justice Licence, then a complaint to the MOJ is very important. 100 companies with licences have had them suspended ot cancelled.

Claims Management Officer
Claims Management Regulation
Monitoring and Compliance Unit
57-60 High Street
Burton on Trent
Staffordshire
DE14 1JS
www.claimsregulation.gov. uk
Telephone: 0845 450 6858
Fax: 0845 450 6866
Email: info@claimsregulation.gov .uk

MOJ web site showing CMC's that have lost their licence. http://www.claimsregulation.gov.uk/

THIS POST IS ALMOST 2 YEARS OLD AND I THINK SHOULD BE AMENDED TO REFLECT THE COMPANIES CURRENT POSITION AND NOT GIVE THE COMPANY A BAD NAME. I HAVE POSTED ON LEGAL BEAGLES PREVIOUSLY TO STATE THAT I HAD A SUCCESSFUL CLAIM THROUGH THIS COMPANY BUT THIS IS THE FIRST POST THAT POTENTIAL OR EXISTING CUSTOMERS WILL SEE AND I DONT BELEIVE IT REPRESENTS THE COMPANY FAIRLY.

[Amethyst]

Re: Cento Client Review ( CCR Claims ) Client connection Ltd

I agree it could do with an update. Do cento actually still exist or are they just lifestyle claims etc and money expert now ?

[Haddock&Chips]

Re: Cento Client Review ( CCR Claims ) Client connection Ltd

I,m most upset my girlfriend has just paid CCR £554.45.

I was away at work when she was called by this company.

So i did some research came across your site Lo & behold most intresting.

She showed me a letter with cross reference to Lifestyle Claims.

It seems she was hooked line & sinkered as these cretins pray on the easy prey with hard sell tactics.

She seems to think they will pay off her mortgage i said dream on.

It,s now the case of will she ever see her money again.

[Amethyst]

Re: Cento Client Review ( CCR Claims ) Client connection Ltd

What type of claim is she using Cento to do for her? PPI ? Charges ? or ''unenforceable'' credit agreements ?