We had a dispute last year with the vet, took it to the Ombusman and lost our professional misconduct case(I knew we would as the criteria is very fine and this is how they really go)
They barred us from their practice when we stated we were going to Ombusman, which resulted in extra fees to regester at new vet.
we also dispute the costs of treatment and if they had given the correct diagnosis 1st, we would not have done exploratory tests given to us on the 2nd visit where the correct condition was diagnosed as it was really just a case of antibiotics.
Anyways vet wont deal with us and referred our debt to debt collector.
we have had various calls and due to MH I ignored them/blocked number as it was constant and I could not deal with it. .
Now have our 1st letter
we owed the vet £400 but now we are being chased for £750. I dont know where the fees come from
any help on how to deal with this. Thanks
They barred us from their practice when we stated we were going to Ombusman, which resulted in extra fees to regester at new vet.
we also dispute the costs of treatment and if they had given the correct diagnosis 1st, we would not have done exploratory tests given to us on the 2nd visit where the correct condition was diagnosed as it was really just a case of antibiotics.
Anyways vet wont deal with us and referred our debt to debt collector.
we have had various calls and due to MH I ignored them/blocked number as it was constant and I could not deal with it. .
Now have our 1st letter
we owed the vet £400 but now we are being chased for £750. I dont know where the fees come from
any help on how to deal with this. Thanks
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