H.s.b.c. Overdraft Charges

[MIKE770]

Re: H.s.b.c. Overdraft Charges

Letter final response received to-day, no way are they refunding, go to OMB if I like, what use they are well??? they ignore some statements in complaint letter(hsbc) that is.

[MIKE770]

Re: H.s.b.c. Overdraft Charges

Initiated complaint to OMD by E.MAIL to-day with attachments of HSBC letters and non response to certain aspects of complaint.

This will keep the case ongoing, as they say their final response?.

[MIKE770]

Re: H.s.b.c. Overdraft Charges

Initiated complaint to OMD by E.MAIL to-day with attachments of HSBC letters and non response to certain aspects of complaint.

This will keep the case ongoing, as they say their final response?.

Acknowledgement of e.mail received.

[Amethyst]

Re: H.s.b.c. Overdraft Charges

Should do - if they come back saying its final response then you can go to the FOS. You will need to put a lot more personal stuff in tho.

[MIKE770]

Re: H.s.b.c. Overdraft Charges

Should do - if they come back saying its final response then you can go to the FOS. You will need to put a lot more personal stuff in tho.

Will sort out all comms from original complaint and go through them and see what can be points can be raised Ame - cheers.

It was their final response.

[Luminol]

Re: H.s.b.c. Overdraft Charges

Hey Mike, Ill be waiting by the letterbox then, see what they have to say to mine.

[Amethyst]

Re: H.s.b.c. Overdraft Charges

Probably exactly the same Lumi lol.

[MIKE770]

Re: H.s.b.c. Overdraft Charges

Hey Mike, Ill be waiting by the letterbox then, see what they have to say to mine.

Probably be the same by now, a template letter with minor alterations????

[MIKE770]

Re: H.s.b.c. Overdraft Charges

Letter from OMB to-day asking to fill out form and forward all information and complaints to be listed, regarding latest final respose to Bank charges claim to HSBC.

Am working on copying paperwork, but trying to find original letter stating I had hardship problem in the past, so will seek to find actual letter.

Anybody anything new in regards arguments???

Have now found the said letter (there is an indication of Hardship in the past -forward I&E, found that as well so I have copied that to send, never did have a response to I&E, come to think of it. Nearly ready to send off, so any comments or suggestions appreciated to add to the OMB????

[MIKE770]

Re: H.s.b.c. Overdraft Charges

Am finalising complaint to OMB, has anybody any ideas of legitamit complaints regarding Charges (BANK)??

[MIKE770]

Re: H.s.b.c. Overdraft Charges

[quote=MIKE770;152447]Am finalising complaint to OMB, has anybody any ideas of legitamit complaints regarding Charges (BANK)??[/quot


Bump ????:beagle:

[Tools]

Re: H.s.b.c. Overdraft Charges

The only legitimate complaint you can use with the Ombudsman really is by way of explaining how the charges are causing you detrimental effect/hardship.

[EXC]

Re: H.s.b.c. Overdraft Charges

Mike

I know you've read it but I think you can glean quite a lot from studying this response Financial Ombudsman rejecting complaints on Bank Charges - Legal Beagles

[MIKE770]

Re: H.s.b.c. Overdraft Charges

Have sent off complaint letter + attached documents and copies of correspondence from HSBC etc,. Regarding Bank Charges - Hardship.:beagle:

[MIKE770]

Re: H.s.b.c. Overdraft Charges

Ombudsman does not uphold Hardship case as such, usual non helpful comments. so will sit down and reply to points raised and less truth by HSBC to Ombudsman. Should not have to do that if the Ombudsman care to read correspondence, the answers are there in my indexed letters and copies.