lloyds scums

[eryca313]

hi everybody, I am new with leagalbeagles and I believe I have a very interesting case in my hands.
basically I just found out that Lloyds been misleading me, lying to me and pushed me into a loan agreement I have not supposed to have in a first place.
when I started to bank with lloyds I opened a silver account as I have been told there are only 3options to open an account (silver, gold and platinum) last week I found out there is an option of a current account, but because they have not told me this information before, I have been charged 8£/month for having the card even known I have not used 1benefit out of the card -made me go overdrawn several times.

when I have tried to changed my account into student account they canceled my application as I have been overdrawn once in the previous 3month and because I have been in the country only 2years. they told me that if I have got money problems instead of a student account I should take a loan worth 5k. but I refused and walked away.

when the bank realized I had student loan, bursary and even my salary coming into my account they sent me a letter offering the 5k instead of student account once again, but when I went in to ask about the loan I have been told I am not eligible for anything.

In the last 5 months however LLoyds charged me over 1000£ for being overdrawn when the causes of going over my limit were the constantly growing overdraft charges.

this lovely bank pressured me into taking a loan with them and they told me through the phone 'they will be no more charges added to this account' . now its November and because of the overdraft charges I am in debt again. basically they started charging me again which sent me overdrawn and I cannot pay the agreed amount including overdraft charges as I am still a student and work still only part time.

on top of that I am going to be made redundant on the end of this month. I feel I have been robbed, mistreated, lied to and bullied into a corner where is no way out.

I had a meeting with the branch manager but when I arrived the receptionist told me the manager is very sorry but he had to go somewhere and was unable to meet me, therefore I had to talk to a person from the reception.

as I am extremely determined to get all my money back I will appreciate any help from you. also would like to teach lloyds a valuable lesson as I ve seen they are robbing everybody who is opening an account with them.

thank you

[leclerc]

Re: lloyds scums

hi everybody, I am new with leagalbeagles and I believe I have a very interesting case in my hands.
basically I just found out that Lloyds been misleading me, lying to me and pushed me into a loan agreement I have not supposed to have in a first place.
when I started to bank with lloyds I opened a silver account as I have been told there are only 3options to open an account (silver, gold and platinum) last week I found out there is an option of a current account, but because they have not told me this information before, I have been charged 8£/month for having the card even known I have not used 1benefit out of the card -made me go overdrawn several times.
Sounds like misselling to begin with of the packaged account since that idea of only mentioning the "packaged" accounts does not give you the option of a non fee paying account.
when I have tried to changed my account into student account they canceled my application as I have been overdrawn once in the previous 3month and because I have been in the country only 2years. they told me that if I have got money problems instead of a student account I should take a loan worth 5k. but I refused and walked away.
Student account for home students are 3 years within the country. Are you formerly EU student, or Non EU with a visa?
when the bank realized I had student loan, bursary and even my salary coming into my account they sent me a letter offering the 5k instead of student account once again, but when I went in to ask about the loan I have been told I am not eligible for anything.
Was that simply marketing material or was this direct from the branch? I suspect a coincidence with regards to this possibly.
In the last 5 months however LLoyds charged me over 1000£ for being overdrawn when the causes of going over my limit were the constantly growing overdraft charges.
How much have you been charged in the last few years with packaged account fees and are they the cause of the charges in the beginning?
this lovely bank pressured me into taking a loan with them and they told me through the phone 'they will be no more charges added to this account' . now its November and because of the overdraft charges I am in debt again. basically they started charging me again which sent me overdrawn and I cannot pay the agreed amount including overdraft charges as I am still a student and work still only part time.

on top of that I am going to be made redundant on the end of this month. I feel I have been robbed, mistreated, lied to and bullied into a corner where is no way out.

I had a meeting with the branch manager but when I arrived the receptionist told me the manager is very sorry but he had to go somewhere and was unable to meet me, therefore I had to talk to a person from the reception.

as I am extremely determined to get all my money back I will appreciate any help from you. also would like to teach lloyds a valuable lesson as I ve seen they are robbing everybody who is opening an account with them.

thank you

I'm not sure realistically that anyone on the site can get all your money back but we can certainly see about a few points, ie not offering a non fee paying account which MIGHT have been one issue.
Why have you received charges, ie is it because of Direct Debits/Standing Orders or card payments causing an overdraft?
Is the charges causing you to be behind on your rent or utilities?

[Caspar]

Re: lloyds scums

Isn't this the same post you posted at 12.42? It would be much easier if the two posts were together so people can get a better view of what is happening.

Mods - could the threads be merged?

[eryca313]

Re: lloyds scums

yes I am an EU student and now in country for 4years and yes mainly I have been overdrawn do to charges. no Direct/debit and standing order or other payments - although happend once in April I have been overdrawn with £5 than they charged me a month later with£120. since than I was not able to bring my account up to speed.
I have been offered the 5k loan by the branch at the first time than I received a marketing package a month later.
I had to pay for the package £8.06 once during the 3years and £7.95 on monthly basis.
------------------------------- merged -------------------------------
soz, I just signed up and when I posted it first I thought I lost it as I couldn't find it.You right tho and sorry again

[Caspar]

Re: lloyds scums

What hasn't been merged was my response to your original thread so here we go again!

If I were you, tomorrow I would go and open another bank account elsewhere and transfer any monies you may have into this.

I would then complete an IE sheet and post it up here for us to look at (mine went from being well in credit to £139 O/D each month as I'd forgotten to include so many things.

Once that is finalised I would send it with a letter asking Lloyds to freeze all charges and interest. See how they reply and take it from there.

Templates for all the above are on this site - if you need links, just ask!:beagle:

[leclerc]

Re: lloyds scums

What hasn't been merged was my response to your original thread so here we go again!

If I were you, tomorrow I would go and open another bank account elsewhere and transfer any monies you may have into this.

I would then complete an IE sheet and post it up here for us to look at (mine went from being well in credit to £139 O/D each month as I'd forgotten to include so many things.

Once that is finalised I would send it with a letter asking Lloyds to freeze all charges and interest. See how they reply and take it from there.

Templates for all the above are on this site - if you need links, just ask!:beagle:

Caspar, hold on, I don't see any hardship. There are no standing orders or Direct debits so difficult to prove arrears unless all bills paid in cash and lower than expected. If the account is in arrears already then he should be ringing the bank since the branch is highly unlikely to be able to make any decisions and look at a payment plan, not a loan cos that may not be in his interests.

To the OP, do you have priority debt arrears which is rent, utilities, etc,etc,?
------------------------------- merged -------------------------------
One other thing, do you still have the fee based account, ie £7.95 a month?

[Caspar]

Re: lloyds scums

Caspar, hold on, I don't see any hardship. There are no standing orders or Direct debits so difficult to prove arrears unless all bills paid in cash and lower than expected. If the account is in arrears already then he should be ringing the bank since the branch is highly unlikely to be able to make any decisions and look at a payment plan, not a loan cos that may not be in his interests.

To the OP, do you have priority debt arrears which is rent, utilities, etc,etc,?
------------------------------- merged -------------------------------
One other thing, do you still have the fee based account, ie £7.95 a month?

That is precisely why I suggested filling in an IE sheet and posting it here first. Any other action depends on what is in that. If he does an IE sheet your question would be answered. I'm always glad as you know to be corrected as I'm new to all this, but I'd have thought the IE sheet would have shown us a clearer picture than vague words, and opening another bank account would, in my opinion, not be a bad thing as he can make a "fresh start" with the new account while resolving issues with the old one. As I say I'm very grateful to be corrected, so could you tell me where I've erred in my thought processes here.
Thanks!

David:tinysmile_hmm_t2:

[eryca313]

Re: lloyds scums

thanks for comments. I already changed my account to Barqlays - I know it is not the best choice but here we are. my IE sheet is as follows:

OUTGOINGS:
Rent: £250
Gas and Electricity £60
Housekeeping £50
TV license £10
Traveling £10
Phone and Mobile £45
Maintainance £100
Clothes £20
£580

Creditors:
Lloyds TSB (loan) £40
Barqlays credit cr £15
Littlewoods £20
HFC bank (Laptop) £23
Car Insurance £67
£165

All together £580+£165= £745/ month (outgoings)

INCOME: £755/ month

I do not receive any more student loan as I have received the 9 payments from the SL company and will not receive bursary either as I am in the final semester of my studies.
My income drastically decreased in the last 2 month as I am going through redeployment and I have lost out on overtime opportunities. I cannot take full time because it will be impossible to finish my studies (4month left). It also looks like, as the company I am working for was unable to find me a suitable job, will be made redundant on the end of this month.
any more information needed please let me know.
thank you

I changed my account to current account when I have been in the branch (3weeks ago) as that was the first time I have been told I have an option to open a current account, so I do not pay the £7.95 any more.

[eryca313]

Re: lloyds scums

Caspar, would you be able to send me a link for a template to be able to freeze my account please? I 'd appreciate it

[leclerc]

Re: lloyds scums

thanks for comments. I already changed my account to Barqlays - I know it is not the best choice but here we are. my IE sheet is as follows:

OUTGOINGS:
Rent: £250
Gas and Electricity £60
Housekeeping £50
TV license £10
Traveling £10
Phone and Mobile £45
Maintainance £100
Clothes £20
£580

Creditors:
Lloyds TSB (loan) £40
Barqlays credit cr £15
Littlewoods £20
HFC bank (Laptop) £23
Car Insurance £67
£165

All together £580+£165= £745/ month (outgoings)

INCOME: £755/ month

I do not receive any more student loan as I have received the 9 payments from the SL company and will not receive bursary either as I am in the final semester of my studies.
My income drastically decreased in the last 2 month as I am going through redeployment and I have lost out on overtime opportunities. I cannot take full time because it will be impossible to finish my studies (4month left). It also looks like, as the company I am working for was unable to find me a suitable job, will be made redundant on the end of this month.
any more information needed please let me know.
thank you

I changed my account to current account when I have been in the branch (3weeks ago) as that was the first time I have been told I have an option to open a current account, so I do not pay the £7.95 any more.

I am going to ask that the thread be moved in the Hardship Issues forum. Personal opinion is that it isn't financial hardship but the charges MIGHT make it a close run thing.

[Caspar]

Re: lloyds scums

Caspar, would you be able to send me a link for a template to be able to freeze my account please? I 'd appreciate it

Yes I certainly can, but first things first hey! Would you mind (and you can call me all the names under the sun - I can't hear you!!!lol) transferring the above onto one of these IE sheets:

http://www.legalbeagles.info/forums/...ad.php?t=19592

We'll then have a good look at it, and only if we can prove genuine hardship would you be advised to send the freeze interest / charges letter. I can see some things ommitted already such as MOT, car repair costs, council tax?

One step at a time! I've posted the two possible letters below (thanks Sapph) but please don't send them till we know you can prove genuine hardship.

Ask your creditors to accept pro rata offers of payment on your debts

Your address

Date

Company Name
Address

Dear Sir/Madam,

Re: Your Reference

Since making that above agreement with you, our circumstances have changed.

We cannot now afford to agreed monthly payments because ... [add your explantation here, keep it brief and in one paragraph if possible.

We enclose a Personal Budget sheet which shows our total income from all sources, and our outgoings. As you can see we have only £??? per month left for our creditors. The offers we have made to our creditors have worked out on a pro−rata basis, and we have written to all our creditors asking them to accept reduced payments.

In view of our circumstances, please would you agree to accept a reduced offer of £??? per month. If interest or other charges are being added to the account we would be grateful if you would freeze these so that all payments made will reduce what I owe you.

Should our circumstances improve we will contact you again.

We would be grateful if you would send a paying−in book to make it easier to pay you. Thank you for your assistance. We look forward to hearing from you as soon as possible.

Yours faithfully

Your Name
__________________




or this one:

Ask your creditors to accept a token payment or no payment on your debts

Your Address

Date

Company Name
Address

Dear Sir/Madam

Re: Your Reference

Since making that above agreement with you, our circumstances have changed.

We cannot now afford to agreed monthly payments because ... [add your explanation here, keep it brief and in one paragraph if possible).

We enclose a Personal Budget sheet which shows our total income from all sources, and the total outgoings of our household. As you can see we have no money left to make offers of payment to my creditors.

In view of our circumstances, would you please accept no payment at present to be reviewed in six months. If interest or other charges are being added to the account, we would be grateful if you would freeze these so our debt does not increase.

Should my circumstances improve we will contact you again.

Thank you for your assistance. We look forward to hearing from you as soon as possible.

Yours faithfully

Your Name

[Sapphire]

Re: lloyds scums

Thread Moved.

[leclerc]

Re: lloyds scums

Legal Beagles Consumer Forum - View Single Post - Hardship - Individual Banks Requirements Who to contact

This is details of how they decide on Financial hardship with the relevant address to send the above letter to.

[middenmess]

Re: lloyds scums

thanks for comments. I already changed my account to Barqlays - I know it is not the best choice but here we are. my IE sheet is as follows:

OUTGOINGS:
Rent: £250
Gas and Electricity £60
Housekeeping £50
TV license £10
Traveling £10
Phone and Mobile £45
Maintainance £100
Clothes £20
£580

Creditors:
Lloyds TSB (loan) £40
Barqlays credit cr £15
Littlewoods £20
HFC bank (Laptop) £23
Car Insurance £67
£165

All together £580+£165= £745/ month (outgoings)

INCOME: £755/ month

I do not receive any more student loan as I have received the 9 payments from the SL company and will not receive bursary either as I am in the final semester of my studies.
My income drastically decreased in the last 2 month as I am going through redeployment and I have lost out on overtime opportunities. I cannot take full time because it will be impossible to finish my studies (4month left). It also looks like, as the company I am working for was unable to find me a suitable job, will be made redundant on the end of this month.
any more information needed please let me know.
thank you

I changed my account to current account when I have been in the branch (3weeks ago) as that was the first time I have been told I have an option to open a current account, so I do not pay the £7.95 any more.

Food?-or have I missed that?

[Caspar]

Re: lloyds scums

That's exactly why I asked the OP to fill in one of the LB Template IE sheets. we'll be able to advise much better then!:beagle: