My wife has a credit card account that is being dealt with by the beloved Drydensfairfax people.
They had sent an illegible agreement to my wife a couple of months ago,now out of the blue and totally unexpected they have sent a batch of statements of acccount from 2005-2011 with a letter referring to a telephone call that apparently (in their world) my wife had made to their office. Now my wife has made no contact with these people as I'm actually dealing with everything??
The second interesting thing is the account was opened in 2003- we know this as my wife was issued the card at our old address - the statements only start from our then new address but this is not our current address and there are no statements from current address???
Thirdly something that is more food for thought than anything else. The card in question was recommended to my wife even though she was not working and had no income at the time. She was advised too apply for it on the basis that she was married and I worked ?? Is there any potential for claim here? Also we note from the statements that have been sent that at the time when she was paying a significantly reduced token payments the charges for interest etc had been stopped, again is there any redress on that?
Sorry for all questions but all advice gladly welcomed.
Will just say at no time has a formal CCA request been asked for by my wife.
They had sent an illegible agreement to my wife a couple of months ago,now out of the blue and totally unexpected they have sent a batch of statements of acccount from 2005-2011 with a letter referring to a telephone call that apparently (in their world) my wife had made to their office. Now my wife has made no contact with these people as I'm actually dealing with everything??
The second interesting thing is the account was opened in 2003- we know this as my wife was issued the card at our old address - the statements only start from our then new address but this is not our current address and there are no statements from current address???
Thirdly something that is more food for thought than anything else. The card in question was recommended to my wife even though she was not working and had no income at the time. She was advised too apply for it on the basis that she was married and I worked ?? Is there any potential for claim here? Also we note from the statements that have been sent that at the time when she was paying a significantly reduced token payments the charges for interest etc had been stopped, again is there any redress on that?
Sorry for all questions but all advice gladly welcomed.
Will just say at no time has a formal CCA request been asked for by my wife.
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