can anyone help
I tried claiming charges of over 1000 from monument earlier this year and so far have got nothing, so am taking it to court.
I then tried claiming the PPI payments due to being mis sold. They wrote and told me i agreed to the PPi during the telephone application. I wrote back saying i didnt and that could they therefore supply the recording of the conversation. They have now respnded saying that they cannot find it due to technical problems)!!!
They also stated trhat they dont offer PPI but its optional payment break plan, and is not insurance and not subject to the GISC private code.
Anyway they are saying as a gesture of goodwill they are prepared to refund 127 of these payments to the account, which is the last 12 months of payments.
They then say that i should also note that the debt was sold to Lowell group on 28th december and any queries should be referred to them!!!!!!
Can they sell a debt that is currently the subject of legal action (i have already sent the letter before action for the reclaim of charges) ??? It seems to me that they knew i was taking them to court for charges and also that i was recliming the PPi payments, so they got rid of the debt as quick as possible.
What should i do?????
thanks
I tried claiming charges of over 1000 from monument earlier this year and so far have got nothing, so am taking it to court.
I then tried claiming the PPI payments due to being mis sold. They wrote and told me i agreed to the PPi during the telephone application. I wrote back saying i didnt and that could they therefore supply the recording of the conversation. They have now respnded saying that they cannot find it due to technical problems)!!!
They also stated trhat they dont offer PPI but its optional payment break plan, and is not insurance and not subject to the GISC private code.
Anyway they are saying as a gesture of goodwill they are prepared to refund 127 of these payments to the account, which is the last 12 months of payments.
They then say that i should also note that the debt was sold to Lowell group on 28th december and any queries should be referred to them!!!!!!
Can they sell a debt that is currently the subject of legal action (i have already sent the letter before action for the reclaim of charges) ??? It seems to me that they knew i was taking them to court for charges and also that i was recliming the PPi payments, so they got rid of the debt as quick as possible.
What should i do?????
thanks
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