Hi there, Im new on here, I have a little query and would like some advise if you can help,
I have an old CCJ against myself from RBoS, This weekend I recieved a letter from Triton Credit Services (part of the RBS group).
The Royal Bank of Scotland
We are pleased to have come to a temporary agreement with you (the agreement they refer to is a CCJ) and wish to confirm the terms of the arrangement to cover the next 6 payments.
Theses terms are as follows:
Your initial payment of £2.00 should be credited to account number XXXXXXX by This date.
In the event that you have agreed a regular repayment programms, then we expect the future payments to be made by the due date.
The following payment methods are available to you:
Credit/Debit Card
Cheque Postal Order
Visit Branch of RBoS
Internet Payments
If payments are not made as agreed then this agreement will lapse and we will contact you immediately for payment of the full amount due. If you have any difficulties making these payments please contact us before the payment date to discuss the matter.
Your Sincerley
Vicki Coleman
Recovery Manager
Why send this letter now and why transfer to another inhouse Debt Collector?
Also if the court order says pay the company named below i.e. 'Credit Management Servs', can RBoS change the company?
I have drafted a letter to Credit Management Services and Triton, and would be grateful if someone can have a look at it for me, and give me any comments and advise if I am on the right track with this?
Thank you for your recent letter under the letterhead of Triton Credit Services. I am slightly bemused as to the content of the letter. As you are aware the above account is subject to a County Court Judgement, in which it states,
‘Payments must be made to the person named at the address for payments giving the claimants reference number and claim number’.
The address and payments details are ‘Credit Management Services’ quoting the above account numbers. I must ask myself why I have been sent a letter asking me to pay Triton Credit Services, and to use a completely different number? I would ask you to clarify for me the points below:
Can I also draw your attention to the Office of Fair Trading guide for Debt Collection, specifically:
Not ensuring that an adequate history of the debt is passed on as
appropriate resulting in repetitive and/or frequent contact by different
parties.
Not informing the debtor when their case has been passed on to a
different debt collector.
I am unsure of why you have sought to complicate matters and confuse me regarding this issue.
Additionally, I would like to make you aware that due to these circumstances I have felt obligated to enclose a postal order for the amount agreed as well as making payment via the internet under the supplementary request by the recent letter headed from Triton Credit Services (despite the fact that I had already sent another postal order earlier this month).
I would be grateful if you can advise me of your position in relation to the account.
I have an old CCJ against myself from RBoS, This weekend I recieved a letter from Triton Credit Services (part of the RBS group).
The Royal Bank of Scotland
We are pleased to have come to a temporary agreement with you (the agreement they refer to is a CCJ) and wish to confirm the terms of the arrangement to cover the next 6 payments.
Theses terms are as follows:
Your initial payment of £2.00 should be credited to account number XXXXXXX by This date.
In the event that you have agreed a regular repayment programms, then we expect the future payments to be made by the due date.
The following payment methods are available to you:
Credit/Debit Card
Cheque Postal Order
Visit Branch of RBoS
Internet Payments
If payments are not made as agreed then this agreement will lapse and we will contact you immediately for payment of the full amount due. If you have any difficulties making these payments please contact us before the payment date to discuss the matter.
Your Sincerley
Vicki Coleman
Recovery Manager
Why send this letter now and why transfer to another inhouse Debt Collector?
Also if the court order says pay the company named below i.e. 'Credit Management Servs', can RBoS change the company?
I have drafted a letter to Credit Management Services and Triton, and would be grateful if someone can have a look at it for me, and give me any comments and advise if I am on the right track with this?
Thank you for your recent letter under the letterhead of Triton Credit Services. I am slightly bemused as to the content of the letter. As you are aware the above account is subject to a County Court Judgement, in which it states,
‘Payments must be made to the person named at the address for payments giving the claimants reference number and claim number’.
The address and payments details are ‘Credit Management Services’ quoting the above account numbers. I must ask myself why I have been sent a letter asking me to pay Triton Credit Services, and to use a completely different number? I would ask you to clarify for me the points below:
- Have you notified the court of your intention to vary the current details of the Judgement? If you have not I duly ask for you to do so and to advise myself when this has been done.
- Why does the Triton letter state that this is a ‘temporary agreement’?
- Why does the Triton letter state this is an arrangement for 6 months?
Can I also draw your attention to the Office of Fair Trading guide for Debt Collection, specifically:
Not ensuring that an adequate history of the debt is passed on as
appropriate resulting in repetitive and/or frequent contact by different
parties.
Not informing the debtor when their case has been passed on to a
different debt collector.
I am unsure of why you have sought to complicate matters and confuse me regarding this issue.
Additionally, I would like to make you aware that due to these circumstances I have felt obligated to enclose a postal order for the amount agreed as well as making payment via the internet under the supplementary request by the recent letter headed from Triton Credit Services (despite the fact that I had already sent another postal order earlier this month).
I would be grateful if you can advise me of your position in relation to the account.
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