Good morning
I am looking for some advice about the matter below.
I purchased a wardrobe which arrived damaged and when I had phoned the merchant to request a replacement or refund they had refused.
I went through my credit card company and successfully received my money back.
2 months later, I have been contacted by the company I purchased the wardrobe from who are now looking to collect the item.
I am wondering where I stand. Do I have to comply and give them their item back considering how they refused to collect and replace it initially?
Many thanks
I am looking for some advice about the matter below.
I purchased a wardrobe which arrived damaged and when I had phoned the merchant to request a replacement or refund they had refused.
I went through my credit card company and successfully received my money back.
2 months later, I have been contacted by the company I purchased the wardrobe from who are now looking to collect the item.
I am wondering where I stand. Do I have to comply and give them their item back considering how they refused to collect and replace it initially?
Many thanks
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