I have written 2 letters now to Natwest regarding my now unused personal account. In the last 6 years I have had (with compound interest) close to £6k of fees. My account is over its overdraft(due to £75 fees each month)but due to being in financial hardship I cannot afford to pay any of it off as that monthly amount is a weeks shopping for my family so I use my business account for things like direct debits etc.
I have sent Income and expediture spreadsheet to them(which shows my outgoings are more than incoming),quoted BCOS,explained how the fees have effected me personally on an ongoing basis and can prove anything if needed but they have not even asked for proof of income etc. We have our house up for sale as we have an arrears on our mortgage, we are behind with council tax, utility bills etc and while I am having to pull some money from the business this is suffering which means I do not have money to invest in the business and it is a catch 22.
I have written to credit card companies who have all agreed a £5 monthly payment which helps a lot, but the fees I get off Natwest for my personal and business account are terrible and not helping my situation at all.
I have asked posted on another forum which I know you guys are aware of but all the answers are quick and cryptic and each reply generates more questions.
Is it worth going to FOS or court with my claim? Is it worth calling Natwest? The other site said that no debt colelctor will take on debt as it is fully made up of fees and charges and interest from these fees and charges. However I am not comfortable letting this overdraft get worse and worse each month. If they had paid back my fees it would have put me straight back in a small positive balance and would have been perfect
Any advice would be great.
I have sent Income and expediture spreadsheet to them(which shows my outgoings are more than incoming),quoted BCOS,explained how the fees have effected me personally on an ongoing basis and can prove anything if needed but they have not even asked for proof of income etc. We have our house up for sale as we have an arrears on our mortgage, we are behind with council tax, utility bills etc and while I am having to pull some money from the business this is suffering which means I do not have money to invest in the business and it is a catch 22.
I have written to credit card companies who have all agreed a £5 monthly payment which helps a lot, but the fees I get off Natwest for my personal and business account are terrible and not helping my situation at all.
I have asked posted on another forum which I know you guys are aware of but all the answers are quick and cryptic and each reply generates more questions.
Is it worth going to FOS or court with my claim? Is it worth calling Natwest? The other site said that no debt colelctor will take on debt as it is fully made up of fees and charges and interest from these fees and charges. However I am not comfortable letting this overdraft get worse and worse each month. If they had paid back my fees it would have put me straight back in a small positive balance and would have been perfect
Any advice would be great.
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