Well, I was panicing the other week as Abbey had finally found me I had an unauthorised overdraft with them which was solely made up of charges around 900 squid...
CurlyBen calmed me down and told me to send the account in dispute letter which I did.
This morning I received 3 letters from them....
1, Sod off and die letter out charges are legit dated 23/09 (slightly confused I didnt ask for them back just put acc in dispute)
2, We have had a change of heart...here is a £50 cheque plus we have wiped all of your charges.....we have also cancelled any upcoming charges up until end October.... this letter dated the very next day 24/09
3, statement of account saying I owed £163 in charges fo billing period September/ October 23/09
So without requesting my charges back they have wiped them clean and given me £50 ???
LOVE YOU CB You are my hero x
CurlyBen calmed me down and told me to send the account in dispute letter which I did.
This morning I received 3 letters from them....
1, Sod off and die letter out charges are legit dated 23/09 (slightly confused I didnt ask for them back just put acc in dispute)
2, We have had a change of heart...here is a £50 cheque plus we have wiped all of your charges.....we have also cancelled any upcoming charges up until end October.... this letter dated the very next day 24/09
3, statement of account saying I owed £163 in charges fo billing period September/ October 23/09
So without requesting my charges back they have wiped them clean and given me £50 ???
LOVE YOU CB You are my hero x
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