Hi everyone,
Had some real trouble with NatWest.
Back in 2006 I was in dispute regarding charges.
In my current account I had a cheque which 'cleared' so I paid my bills, then the cheque bounced and left me with an overdraft of nearly £350 which I couldn't pay. NatWest were no help and I couldn't get hold of the person who wrote me the dud cheque.
NatWest then handed over the account to a DCA who I paid within 1 month.
I then went for all the charges I had from NatWest (I had three accounts), the amount totalled up to £800. This was done via a Subject Access Request. NatWest then really mucked up and sent all my details and statements to a lady in Yorkshire.
After complaining to the FOS, NatWest finally paid up and sent me some compensation.
Just checked my credit file and NatWest had defaulted the account, and it was also shown as satissfied. I never received a default notice (should I have receivedone?)
My question is as the charges were for more than the amount they defaulted my is there anyway I can get it changed.
Thanks in advanced.
JJ
Had some real trouble with NatWest.
Back in 2006 I was in dispute regarding charges.
In my current account I had a cheque which 'cleared' so I paid my bills, then the cheque bounced and left me with an overdraft of nearly £350 which I couldn't pay. NatWest were no help and I couldn't get hold of the person who wrote me the dud cheque.
NatWest then handed over the account to a DCA who I paid within 1 month.
I then went for all the charges I had from NatWest (I had three accounts), the amount totalled up to £800. This was done via a Subject Access Request. NatWest then really mucked up and sent all my details and statements to a lady in Yorkshire.
After complaining to the FOS, NatWest finally paid up and sent me some compensation.
Just checked my credit file and NatWest had defaulted the account, and it was also shown as satissfied. I never received a default notice (should I have receivedone?)
My question is as the charges were for more than the amount they defaulted my is there anyway I can get it changed.
Thanks in advanced.
JJ
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