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Hi,
I need some advice on 2 Liability Orders for Council Tax.
Orders were for £387.09 (now paid) and £498.09 (£250.00 paid).
First I would mention that the only letters I have ever received from the Bailiffs were sent by post dated 25th March 2014 both letters stating Notice Prior to Removal of Goods also stating that removal contractors and bailiffs have now been booked and will be working in my area within the next 7 days. I telephoned the Bailiffs and agreed to pay this at £50 per week using their telephone payment line. It was only after 10 payments that I noticed that the balances were wrong, I wrote to them asking for clarification and that I would not make any further payments until such time as I received this and that I would make up any missed payments when I received their reply. Didn't hear back so called them and was told that the account was now in default and Enforcement would take place, the employee then asked me what items I had in my home, I didn't tell him.
I called the Council and made a complaint, which was just fobbed off by the first person so I moved it to level 2 and this was referred to the Director of Finance. I explained the situation in numerous e-mails to him but he supported the Bailiffs in all their actions.
I explained to him that I have never received a visit from the Bailiffs yet they have charged for 2 visits on each Liability Order, he said these charges were correct. He then said that the Bailiffs as a 'Gesture of Goodwill' had waived the Enforcement Fee of £235.00. I explained that I had absolutely no idea what this was about. This mysterious charge seems to have been applied as an attempt to alter my balance and collect more money.
He e-mailed copies of the GPS which he said proved they had visited me and then he said the Bailiffs at 15.11pm on 13th March 2014 had levied distress on a vehicle on my drive. He told me the colour and make of the vehicle and also said to prove the Bailiffs did visit they had told him I lived in a semi-detached house with a brown door. This was extremely confusing as the car they/he mentioned had never been on my drive and I had no idea how they could levy on something that did not exist. Then, my better half said that before we moved here just over a year ago, he did a Google street search on the house and area, we looked it up again and there was the mysterious white car (no license number showing) and my house with a brown door. This street view is more than 5 years old. I immediately e-mailed the Council and asked for the registration number of this car as a matter of urgency. He replied by saying that he had now completed a 'thorough investigation' of this matter and I should contact the LGO and also to contact the Bailiffs direct as he believed they had acted in a professional manner and he could not uphold any of my queries. He did not mention the missing car that was levied nor respond to my allegation that this was fraud. I also mentioned to him that his GPS "evidence" was easily falsified. It seems that he simply repeated anything the enforcement agents told him without checking anything nor responding to any of the times I pointed out obvious lies.
Could you let me know what you think and where I stand on this? I have said to him that I will contact the police as I believe this is a case of fraud. What do you think?
I need some advice on 2 Liability Orders for Council Tax.
Orders were for £387.09 (now paid) and £498.09 (£250.00 paid).
First I would mention that the only letters I have ever received from the Bailiffs were sent by post dated 25th March 2014 both letters stating Notice Prior to Removal of Goods also stating that removal contractors and bailiffs have now been booked and will be working in my area within the next 7 days. I telephoned the Bailiffs and agreed to pay this at £50 per week using their telephone payment line. It was only after 10 payments that I noticed that the balances were wrong, I wrote to them asking for clarification and that I would not make any further payments until such time as I received this and that I would make up any missed payments when I received their reply. Didn't hear back so called them and was told that the account was now in default and Enforcement would take place, the employee then asked me what items I had in my home, I didn't tell him.
I called the Council and made a complaint, which was just fobbed off by the first person so I moved it to level 2 and this was referred to the Director of Finance. I explained the situation in numerous e-mails to him but he supported the Bailiffs in all their actions.
I explained to him that I have never received a visit from the Bailiffs yet they have charged for 2 visits on each Liability Order, he said these charges were correct. He then said that the Bailiffs as a 'Gesture of Goodwill' had waived the Enforcement Fee of £235.00. I explained that I had absolutely no idea what this was about. This mysterious charge seems to have been applied as an attempt to alter my balance and collect more money.
He e-mailed copies of the GPS which he said proved they had visited me and then he said the Bailiffs at 15.11pm on 13th March 2014 had levied distress on a vehicle on my drive. He told me the colour and make of the vehicle and also said to prove the Bailiffs did visit they had told him I lived in a semi-detached house with a brown door. This was extremely confusing as the car they/he mentioned had never been on my drive and I had no idea how they could levy on something that did not exist. Then, my better half said that before we moved here just over a year ago, he did a Google street search on the house and area, we looked it up again and there was the mysterious white car (no license number showing) and my house with a brown door. This street view is more than 5 years old. I immediately e-mailed the Council and asked for the registration number of this car as a matter of urgency. He replied by saying that he had now completed a 'thorough investigation' of this matter and I should contact the LGO and also to contact the Bailiffs direct as he believed they had acted in a professional manner and he could not uphold any of my queries. He did not mention the missing car that was levied nor respond to my allegation that this was fraud. I also mentioned to him that his GPS "evidence" was easily falsified. It seems that he simply repeated anything the enforcement agents told him without checking anything nor responding to any of the times I pointed out obvious lies.
Could you let me know what you think and where I stand on this? I have said to him that I will contact the police as I believe this is a case of fraud. What do you think?
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