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Help ,i recently had a bailiff "enforcement officer" at my door for a parking fine that my partner got while driving my van .the first i knew of it was 2weeks agoI received a letter stating i owed 157.00 to bolton council to be collected within 7 days by phoenix collections. Honestly i put it on the fridge with every intention of calling them but completely forgot !
so next thing I'm walking in from work thursday just gone and a guy watches me park car follows me up two minutes later.
He greets me with hi I'm a bailiff from phoenix collections you have a debt of £157 owing to the council .i said ok i got a letter last week i meant to call he proceeded to tell me i have one of two options pay £392 now or he will return with "his officers and the police" and arrest me and or remove goods from my home.....
Now I'm not stupid but i do have a short attention span for idiots at my door i knew what he had just said was horse s@&£ but having my children still around my ankles trying to greet me from work i felt slightly unnerved and wanted rid of him.
He did not enter my home ,he showed no ID AT ALL and when i tried to see the paper work he turned it away.i asked how in two minutes it had gone from 157 to 392 and he simply answered "its at court level now so thats the charge.
ok so i agreed to pay him by 8am the next morning and he said he was off to the car to call "his men off" (idiot) he called me back from the car park on my mobile said "they weren't happy but as long as i pay 8am its done)
.i have paid but had to call phoenix office to confirm his identity as he showed no ID i paid over phone.
so now im ready to deal with this muppet and his fraggle company any advice how to word it in letters to bolton council and his company before i go to OFT and Ombudsman please
so next thing I'm walking in from work thursday just gone and a guy watches me park car follows me up two minutes later.
He greets me with hi I'm a bailiff from phoenix collections you have a debt of £157 owing to the council .i said ok i got a letter last week i meant to call he proceeded to tell me i have one of two options pay £392 now or he will return with "his officers and the police" and arrest me and or remove goods from my home.....
Now I'm not stupid but i do have a short attention span for idiots at my door i knew what he had just said was horse s@&£ but having my children still around my ankles trying to greet me from work i felt slightly unnerved and wanted rid of him.
He did not enter my home ,he showed no ID AT ALL and when i tried to see the paper work he turned it away.i asked how in two minutes it had gone from 157 to 392 and he simply answered "its at court level now so thats the charge.
ok so i agreed to pay him by 8am the next morning and he said he was off to the car to call "his men off" (idiot) he called me back from the car park on my mobile said "they weren't happy but as long as i pay 8am its done)
.i have paid but had to call phoenix office to confirm his identity as he showed no ID i paid over phone.
so now im ready to deal with this muppet and his fraggle company any advice how to word it in letters to bolton council and his company before i go to OFT and Ombudsman please
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