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This morning we woke up to find our car clamped by Marstons due to an unpaid PCN, it was in a public car park across the road (my husband's work van was in our allotted space outside our building). I understand that I hadn't paid the charge so it was my fault, although I can't remember getting a ticket in April. We paid the £431.89 they asked for and the bailiff eventually came back and unclamped it after a couple of hours (I was concerned as it was in a 'short stay' parking space, not meant for more than 2hr stays and although it did have a ticket on it I imagined going back to another PCN for being in the wrong bay!)
I just want to check the charges though:
Penalty Charges / Inc court fee: £95.44
Bailiffs Attendance Costs: £126.45
Attendance to Remove / Removal Costs: £210
VAT on Bailiffs Costs at Standard Rate: (this was left blank)
Total Amount due today: £431.89
That is from the Notice of Seizure which was under the windscreen wiper. There was also a big red and white sticker on the driver window, but there was no time in the section at the bottom saying 'If not paid in full by ______ today the vehicle will be removed'
My husband paid immediately over the phone as he was panicking and there was no time limit stated, he also gave me authority to speak on his behalf (car is in his name). After reading a bit online about charges and levies I called Marstons who wouldn't really speak to me and told me to call the bailiff for a breakdown of charges, but I could email the office too but she didn't know when anyone would be able to get back to me. I then called the bailiff who reiterated the fees above, said the attendance to remove fee wasn't a clamping fee and it had to be paid whether he removed the vehicle or not, and then hung up on me when I asked if he thought my car was excessive levy (Honda Jazz, bought in October for almost £1500). He wont answer the phone to me anymore.
I checked the fees on the Marstons website, which don't match up - then I realised they obviously don't include the VAT, yet the VAT is not listed separately on the fees listed?
Do I just need to work out how on earth we are going to pay the bills without this massive chunk of money (my husband is a self employed carpenter so this is a huge amount to us) or is there any way I can get any of it back?
I just want to check the charges though:
Penalty Charges / Inc court fee: £95.44
Bailiffs Attendance Costs: £126.45
Attendance to Remove / Removal Costs: £210
VAT on Bailiffs Costs at Standard Rate: (this was left blank)
Total Amount due today: £431.89
That is from the Notice of Seizure which was under the windscreen wiper. There was also a big red and white sticker on the driver window, but there was no time in the section at the bottom saying 'If not paid in full by ______ today the vehicle will be removed'
My husband paid immediately over the phone as he was panicking and there was no time limit stated, he also gave me authority to speak on his behalf (car is in his name). After reading a bit online about charges and levies I called Marstons who wouldn't really speak to me and told me to call the bailiff for a breakdown of charges, but I could email the office too but she didn't know when anyone would be able to get back to me. I then called the bailiff who reiterated the fees above, said the attendance to remove fee wasn't a clamping fee and it had to be paid whether he removed the vehicle or not, and then hung up on me when I asked if he thought my car was excessive levy (Honda Jazz, bought in October for almost £1500). He wont answer the phone to me anymore.
I checked the fees on the Marstons website, which don't match up - then I realised they obviously don't include the VAT, yet the VAT is not listed separately on the fees listed?
Do I just need to work out how on earth we are going to pay the bills without this massive chunk of money (my husband is a self employed carpenter so this is a huge amount to us) or is there any way I can get any of it back?
I have had a brief run in with Rossendales - never again, truly horrible and intimidating. This Marston bailiff Mr Windham was actually quite nice on the phone until he hung up!
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