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Hi all i am looking for some advice. Earlier this year i got myself into a mess that resulted in a charging order being issued for my council tax. The debt was passed to rossendales bailliffs to collect. I made multiple payments directly to liverpool city council as rossendales website would not let me make payments via that.
I ended up loosing track of the balance owed so emailed rossendales to tell them i had lost track of the balance owed and asked them to confirm the balance remaining. Rossendales told me they were still persuing the full balance as liverpol city council had not notified them of the balance. They told me they refused to conact liverpol city council to verify the remaining balnace. I then wrote to them disputing the balance they clai ed and sent copies of my bank statements confirming the payments i had made. They then wrote to me claiming istill owed 294 when by my calculations the balance owed was 138. I sent them a further dispute letter with copies of my bank statements again to prove what i had paid. I also asked liverpool city council to contact them and confirm the balance. To prove i wad willing to pay i paid the 138 that i knew i definately owed
during all the time i was disouting this balance they continued go call at my house and even issued a notice of distress listing my car. I finally got liverpool city council to confirm the correct balance i owed and paid it straight away in november.
Rossendales turned up at my house today still claiming the debt when i proved it was paid he told me that he would remove my car if i did not pay all the charges. I advised him i was willing to pay the charges for the visits before i disputed the debt but that i was disputing the charges for the visits while my dispute was ongoing. I showed him proof that the balance they chased me for in november was the wrong balance so proved my dispute was valid and he told me unless i paid all the charges he was taking my car. I have paid these charges as i need my car to get to work but i need to know if i can do anything about this. I know they cannot are not supposed to call at my house chasing the debt while it is in dispute but they did he refused to let me pay for the undisputed charges which i was willing to do while my disoute on the other charges was looked into. I now have 2 weeks till i get paid and no money to live on.
Please is there anything i can do about this?
I ended up loosing track of the balance owed so emailed rossendales to tell them i had lost track of the balance owed and asked them to confirm the balance remaining. Rossendales told me they were still persuing the full balance as liverpol city council had not notified them of the balance. They told me they refused to conact liverpol city council to verify the remaining balnace. I then wrote to them disputing the balance they clai ed and sent copies of my bank statements confirming the payments i had made. They then wrote to me claiming istill owed 294 when by my calculations the balance owed was 138. I sent them a further dispute letter with copies of my bank statements again to prove what i had paid. I also asked liverpool city council to contact them and confirm the balance. To prove i wad willing to pay i paid the 138 that i knew i definately owed
during all the time i was disouting this balance they continued go call at my house and even issued a notice of distress listing my car. I finally got liverpool city council to confirm the correct balance i owed and paid it straight away in november.
Rossendales turned up at my house today still claiming the debt when i proved it was paid he told me that he would remove my car if i did not pay all the charges. I advised him i was willing to pay the charges for the visits before i disputed the debt but that i was disputing the charges for the visits while my dispute was ongoing. I showed him proof that the balance they chased me for in november was the wrong balance so proved my dispute was valid and he told me unless i paid all the charges he was taking my car. I have paid these charges as i need my car to get to work but i need to know if i can do anything about this. I know they cannot are not supposed to call at my house chasing the debt while it is in dispute but they did he refused to let me pay for the undisputed charges which i was willing to do while my disoute on the other charges was looked into. I now have 2 weeks till i get paid and no money to live on.
Please is there anything i can do about this?
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