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I have joined this site because I had a rather terrifying phone call this evening from a Mr. Vertessy. I received a letter this morning from a debt collection company called Ross&Roberts, their address is in Torquay.
The letter was obscure and because there is so much illegal activity these days I was unsure if it was valid so rang the number on the letter.
They confirmed it was concerning a parking fine I incurred in the South Hams district.
I had in fact been in dispute over a ticket I received at a Tavistock car park. I had, because of torrential rain causing impaired vision, misread the charges and mistakenly paid for a 2 hour space but as if I was a commercial vehicle. If I had been a commercial vehicle, when I got back to my car I was still within my time. But because I was a car, I was over the time by 10 minutes. I tried to explain that a fine of £25 was over the top for such a mistake and if I had been a minibus they were actually owing me money! Needless to say, they behaved like rockweillers and would not discuss anything. It was horrible and terribly unreasonable. I since revisited the car park to check the sign and it is indeed a little vague. I even took photos and submitted them but no go.
So, time has gone on and today I get THE LETTER. Ross&Roberts gave me a mobile number and the name Mr Vertessy and told me I have to speak to him. I tried ringing, but no answer, He eventually rang back and was so rude and aggressive and completely refusing to negotiate when I explained my circumstances and offered to pay monthly installments. He threatened he would come to my address and take my car! I am a woman on my own currently temporarily having to stay with my elderly mother. I was so worried I came home and googled his name. I couldn't believe it when his name came up instantly and it appears he may have been acting illegally a couple of years ago and threatening people if they didn't part with money that was three or four times over the fine they should have had. Is this company legitimate, is this Mr Vertessy ok and is it possible for me to pay my fine in affordable monthly installments?
The letter was obscure and because there is so much illegal activity these days I was unsure if it was valid so rang the number on the letter.
They confirmed it was concerning a parking fine I incurred in the South Hams district.
I had in fact been in dispute over a ticket I received at a Tavistock car park. I had, because of torrential rain causing impaired vision, misread the charges and mistakenly paid for a 2 hour space but as if I was a commercial vehicle. If I had been a commercial vehicle, when I got back to my car I was still within my time. But because I was a car, I was over the time by 10 minutes. I tried to explain that a fine of £25 was over the top for such a mistake and if I had been a minibus they were actually owing me money! Needless to say, they behaved like rockweillers and would not discuss anything. It was horrible and terribly unreasonable. I since revisited the car park to check the sign and it is indeed a little vague. I even took photos and submitted them but no go.
So, time has gone on and today I get THE LETTER. Ross&Roberts gave me a mobile number and the name Mr Vertessy and told me I have to speak to him. I tried ringing, but no answer, He eventually rang back and was so rude and aggressive and completely refusing to negotiate when I explained my circumstances and offered to pay monthly installments. He threatened he would come to my address and take my car! I am a woman on my own currently temporarily having to stay with my elderly mother. I was so worried I came home and googled his name. I couldn't believe it when his name came up instantly and it appears he may have been acting illegally a couple of years ago and threatening people if they didn't part with money that was three or four times over the fine they should have had. Is this company legitimate, is this Mr Vertessy ok and is it possible for me to pay my fine in affordable monthly installments?
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