It’s a tricky situation because ‘unenforceable’ means not being able to get a court judgment against you. Any other collection activity is permitted, letters phone calls etc
Your situation is interesting because the default is pretty aged and the account is still with the original creditor. (No idea why) When debts are sold on, the purchasers are much more likely to sue you, whereas I don’t know of that happening so readily with the account still with the bank.
Therefore I would not waste your energy on an Ombudsman complaint, I’d hold tight to see what they do next, probably very little because you are slowly paying it off.
Your situation is interesting because the default is pretty aged and the account is still with the original creditor. (No idea why) When debts are sold on, the purchasers are much more likely to sue you, whereas I don’t know of that happening so readily with the account still with the bank.
Therefore I would not waste your energy on an Ombudsman complaint, I’d hold tight to see what they do next, probably very little because you are slowly paying it off.
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