I ordered an item over the phone (rain cover for a buggy) and have received a whole new buggy including the rain cover. Am I able to keep the buggy? How long do they have to claim this back? thank you
Can I keep a wrongly received item?
Collapse
Loading...
X
-
This is clearly an administrative error and you should contact (in writing...email ok) the company and let them know what has happened.
If they want the item returned it is up to them to arrange collection from your house at their cost
If these were truly unsolicited goods you would be able to keep them under the Consumer contracts (Information Cancellation and additional charges) Regulations 2013
View our Terms and Conditions
LegalBeagles Group uses cookies to enhance your browsing experience and to create a secure and effective website. By using this website, you are consenting to such use.To find out more and learn how to manage cookies please read our Cookie and Privacy Policy.
If you would like to opt in, or out, of receiving news and marketing from LegalBeagles Group Ltd you can amend your settings at any time here.
If you would like to cancel your registration please Contact Us. We will delete your user details on request, however, any previously posted user content will remain on the site with your username removed and 'Guest' inserted.
Announcement
Collapse
No announcement yet.
Court Claim ?
Guides and LettersSHORTCUTS
Pre-Action Letters
First Steps
Check dates
Income/Expenditure
Acknowledge Claim
CCA Request
CPR 31.14 Request
Subject Access Request Letter
Example Defence
Set Aside Application
Witness Statements
Directions Questionnaire
Statute Barred Letter
Voluntary Termination: Letter Templates
A guide to voluntary termination: Your rights
Loading...
Loading...
Comment